Question about Brother MFC 4820c All-In-One InkJet Printer

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Brother MFC 4820 c won't see new ink cartridge

The printer said it had run out on the cyan so i opened the cover and replaced it but it won't give me the option to say it's been changed is there a way of resetting the dot counter manualy

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Re: brother MFC 4820 c won't see new ink cartridge

No, are you sure that another ink is not empty, power off remove all carts turn on, insert carts machine should ask if new cart were installed answer yes to any that are new, use brother carts.


Inks are deemed empty even when a little is left it must be this way to avoid air getting in lines.

Posted on Oct 21, 2007

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Won't print cyan color

try reseating the magenta ink cartridge or replacing it.

Jan 21, 2013 | Brother MFC 420CN All-In-One InkJet...


How to change an ink cartridge on the Brother MFC-240C

The Brother MFC-240C uses an individual cartridge for each color (black, yellow, cyan, and magenta). When one of the colors is out of ink, the printer will tell you to replace the ink cartridge. To replace a cartridge, follow the steps below.

All four cartridges are located on the right front side of the printer, behind a cover. Pull the cover forward from the side, where there is a slight cutout for you to grab. When the cover falls forward, you'll see the ink cartridge holders.

For whichever ink cartridge you are replacing, push down on the purple handle for that color. The ink cartridge holder will open and fall forward, revealing the ink cartridge itself. Push down on the cartridge holder and the cartridge should pop toward you a little bit. Grasp the cartridge and remove it.

Open the new cartridge and remove it from its wrapper. Discard the yellow cover, unless you plan to use it for the old cartridge.

Insert the new cartridge into the correct slot (from left to right: black, yellow, cyan, magenta) so that the word "brother" is right-side up and located toward the top of the cartridge. Once it is most of the way in, push the ink cartridge holder up by the purple handle until it snaps into place. Then close the ink cartridge cover.

If you were out of ink, the machine should recognize the new cartridge and perform its calibration. If it doesn't automatically recognize it, it will ask if you have changed one or more of the cartridges. Press "1" for Yes.

Once you have printed a test page with all four colors to verify that everything is working, either discard the old cartridge in the trash or save it to recycle. But don't get rid of it until you are sure the new cartridge is recognized and working.

on Jun 01, 2010 | Brother MFC 240C All-In-One InkJet Printer

1 Answer

After I replace my black ink cartridge the message " install cyan..." comes up. I don't know what is cyan is. My printer is a Brother Multi-fuction center mfc-3360 c I am only replacing my...

Possibly at the time of release catrid black ink, color ink catrid position slightly annoyed and thought catrid sofwear printer cyan ink has been removed so that the request to install cyan. But it could also be due cyan ink has run out and ask to be replaced as new. Please check the contents of cyan ink may have run out, if still a full release catrid cyan and black, then attach it again, then go into maintance, and do head celean and do nozzle check or test printing

Aug 23, 2011 | Brother Multi-Function Center MFC-3360c...

1 Answer

Printer keeps saying no catriage after I change the cyan color.

Its posible there is another ink cartridge that is now empty. Open the cover for the inks and see what it says on the display. If it asks for another ink replace the one it asks for. If its still asking for CYAn there may be something wron gwith the sensor for the cyan

May 02, 2010 | Brother MFC-5440CN All-In-One InkJet...

1 Answer

After installing new cyan cartridge, display reads No Cartridge

look at the ink cartridge and and first see if the ink covers the top of the cartridge. there is a little part of the ink cartridge the best way to explain it, is there is a tab,. that tab goes into a sensor. if the tab has ink on it, then you mostly like have a problem with the sensor itself. but if there is no ink, the printer is correct. i have had several people bring printers with those type of problems, and when they bring the cartridge i look at it, and they are practically empty.


Jun 26, 2009 | Brother MFC-5440CN All-In-One InkJet...

1 Answer

Changed yellow ink to new cartridge. Printer won't recognize.

I contacted the Brother site, the support function there. Pursuant to what I found there, I unplugged the printer for ten seconds and replugged. The message display then told me that cyan was empty, and that magenta was near empty.

I installed a new cartridge in place of the empty cyan, and that fixed it.

Jun 04, 2009 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Cyan ink won't print on Brother MFC-665

talked to Brother, cost to much to fix, replaced the printer.

Dec 24, 2008 | Brother MFC 210C All-In-One InkJet Printer

3 Answers

Will not accept new yellow ink cartridge.

Do you use generic carts?
If yes try another cart (always best: original brother carts)

Dec 23, 2007 | Brother MFC 210C All-In-One InkJet Printer

2 Answers

Ink cartridges....

Which cart arent recognized? The yellow one or the cyan(blue) one or both?

Unplug machine from power. Wait three minutes. In this time take all carts out and close cover. reconnect machine to power. Machine demands carts. Open cover. Reinsert carts. Make sure that the support clip of the cart.holder is secured above the cart cover.

If you still have probs with one cart. the led contact on the circuit board is defectiv. You need a new cart holder then, which can be ordered as a spare part from a service partner near your home (see brother homepage).

Nov 13, 2007 | Brother MFC-3240C All-In-One InkJet...

4 Answers

Brother MFC 5840CNZ displays Ink Empty on CYAN when new cartridge is installed

Something that has worked for some Brother owners to get cartridges recognised.

1. With your MFC powered up, open it up and remove the cartridge you are having a problem with, then close the MFC, leaving it powered up. It should report that there is no cartridge in the machine.

Still with the MFC powered up, open it up and reinsert the ink cartridge, then close the MFC. It should either ask if you have replaced a cartridge or go into its cleaning mode.

Answer "yes" to "have you replaced cartridge?" and it should either "print" or "clean" and then "print".

Nov 08, 2007 | Brother MFC-5840CN All-In-One InkJet...

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