Question about Brother MFC 4820c All-In-One InkJet Printer

1 Answer

Brother MFC 4820 c won't see new ink cartridge

The printer said it had run out on the cyan so i opened the cover and replaced it but it won't give me the option to say it's been changed is there a way of resetting the dot counter manualy

Posted by on

  • shaggy43 Oct 21, 2007

    It does not even ask if the cartridge has been changed, as i under stand it should ask what you have changed,



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Brother Master
  • 1,113 Answers

No, are you sure that another ink is not empty, power off remove all carts turn on, insert carts machine should ask if new cart were installed answer yes to any that are new, use brother carts.


Inks are deemed empty even when a little is left it must be this way to avoid air getting in lines.

Posted on Oct 21, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Won't print cyan color

try reseating the magenta ink cartridge or replacing it.

Jan 21, 2013 | Brother MFC 420CN All-In-One InkJet...

1 Answer

After I replace my black ink cartridge the message " install cyan..." comes up. I don't know what is cyan is. My printer is a Brother Multi-fuction center mfc-3360 c I am only replacing my...

Possibly at the time of release catrid black ink, color ink catrid position slightly annoyed and thought catrid sofwear printer cyan ink has been removed so that the request to install cyan. But it could also be due cyan ink has run out and ask to be replaced as new. Please check the contents of cyan ink may have run out, if still a full release catrid cyan and black, then attach it again, then go into maintance, and do head celean and do nozzle check or test printing

Aug 23, 2011 | Brother Multi-Function Center MFC-3360c...

1 Answer

Printer keeps saying no catriage after I change the cyan color.

Its posible there is another ink cartridge that is now empty. Open the cover for the inks and see what it says on the display. If it asks for another ink replace the one it asks for. If its still asking for CYAn there may be something wron gwith the sensor for the cyan

May 02, 2010 | Brother MFC-5440CN All-In-One InkJet...

1 Answer

After installing new cyan cartridge, display reads No Cartridge

look at the ink cartridge and and first see if the ink covers the top of the cartridge. there is a little part of the ink cartridge the best way to explain it, is there is a tab,. that tab goes into a sensor. if the tab has ink on it, then you mostly like have a problem with the sensor itself. but if there is no ink, the printer is correct. i have had several people bring printers with those type of problems, and when they bring the cartridge i look at it, and they are practically empty.


Jun 26, 2009 | Brother MFC-5440CN All-In-One InkJet...

1 Answer

Changed yellow ink to new cartridge. Printer won't recognize.

I contacted the Brother site, the support function there. Pursuant to what I found there, I unplugged the printer for ten seconds and replugged. The message display then told me that cyan was empty, and that magenta was near empty.

I installed a new cartridge in place of the empty cyan, and that fixed it.

Jun 04, 2009 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Cyan ink won't print on Brother MFC-665

talked to Brother, cost to much to fix, replaced the printer.

Dec 24, 2008 | Brother MFC 210C All-In-One InkJet Printer

3 Answers

Will not accept new yellow ink cartridge.

Do you use generic carts?
If yes try another cart (always best: original brother carts)

Dec 23, 2007 | Brother MFC 210C All-In-One InkJet Printer

2 Answers

Ink cartridges....

Which cart arent recognized? The yellow one or the cyan(blue) one or both?

Unplug machine from power. Wait three minutes. In this time take all carts out and close cover. reconnect machine to power. Machine demands carts. Open cover. Reinsert carts. Make sure that the support clip of the cart.holder is secured above the cart cover.

If you still have probs with one cart. the led contact on the circuit board is defectiv. You need a new cart holder then, which can be ordered as a spare part from a service partner near your home (see brother homepage).

Nov 13, 2007 | Brother MFC-3240C All-In-One InkJet...

4 Answers

Brother MFC 5840CNZ displays Ink Empty on CYAN when new cartridge is installed

Something that has worked for some Brother owners to get cartridges recognised.

1. With your MFC powered up, open it up and remove the cartridge you are having a problem with, then close the MFC, leaving it powered up. It should report that there is no cartridge in the machine.

Still with the MFC powered up, open it up and reinsert the ink cartridge, then close the MFC. It should either ask if you have replaced a cartridge or go into its cleaning mode.

Answer "yes" to "have you replaced cartridge?" and it should either "print" or "clean" and then "print".

Nov 08, 2007 | Brother MFC-5840CN All-In-One InkJet...

Not finding what you are looking for?
Brother MFC 4820c All-In-One InkJet Printer Logo

Related Topics:

79 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

478 Answers


Level 3 Expert

379 Answers

Jim Keysor

Level 2 Expert

329 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides