Question about Sony Cyber-Shot DSC-P31 Digital Camera

1 Answer

Message turn power on and off... Lens stuck as well.

Turn power on...camera beeps and a message appears: turn the power off and on again. After that is done...same message. The lens is also stuck.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

U may as well kill urself. its broken. go get it checked out. i took apart my camera and tried to fix it myself... i shocked the **** out of my hand. best buy or something

Posted on May 25, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

The lenses were stuck and on the screen it says "lens error".I do not know how it happened. We were just taking photos and when we are about to view them, it vibrated then turned itself off.


This message appears when the lens performs some unexpected operation.If the same message appears after you turn power back on please check that if there is something which blocks the motorized movement of the lens.If so clean it with cotton swabs or soft cloth.After cleaning power off and on again repeatedly two three times.

Jun 04, 2011 | Casio Exilim Zoom EXZ33 Digital Camera

1 Answer

When the camera is switched on the lens goes in and out twice and then the message that appears on the screen is 'turn the power off and on again'


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa

May 09, 2011 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Canon SD770 IS's lens won't close. I get error message: Lens error, restart camera. Restarting doesn't work. Any advice? Strange that it won't even take photos or playback while the lens is stuck!


Welcome to FixYa

Camera detected this error while moving the lens and cut the power automatically. This error message may appear if you press on the lens while its moving. Make sure that when your going to turn on the camera, your hand or fingers will not block the lens to retrack. Turning on the camera in a dusty or sandy environnment is also one reason for this message to be displayed.
Try to remove the battery and re-insert it, then turn on the camera again. If the message still persist, take the camera to a service center because there may be a problem with the lens.

Please let me know if you have any questions and if this solution was helpful.

Thank you for using FixYa

Apr 15, 2011 | Cameras

1 Answer

It put access than after it starts beeping and appears turn the power off and on again


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa.

Dec 12, 2010 | Sony Cyber-shot DSC-W35 Digital Camera

1 Answer

Message turn power off and on again


your lens may be jamed thats why it tells you to turn off then on its tring to cycle the lens so i would check that first! good luck!

Sep 02, 2009 | Sony Cyber-shot DSC-M2 Digital Camera

1 Answer

My Sony Cyper-shot 7.2 digital camera - the lens will not open all the way, it makes noises when I turn it on like it's stuck and it says Access and then to turn the power off and on again. Nothing is...


Hi, The message "Turn off the power and on again" appears when the lens block assembly start malfunctioning, Therefore you have to replace the lens block assembly. Thanks for using fixya.

Jun 08, 2009 | Sony Cybershot DSCW80 7.2MP Digital Camera...

1 Answer

Keep getting ERR99 when i take my first shot after switching on.


ERR99 means the camera is not communicating with the lens - probably just dirty contacts.

To isolate the cause of the issue, do the following: -
1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, the camera may be faulty and requires a service. If it does not, then: -
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -
1. Turn off the camera.
2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.

If the “ERR 99" message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99" with a different Canon lens attached, then the camera is faulty and should be serviced.

Jan 23, 2009 | Canon EOS Digital Rebel XS / 1000D IS...

1 Answer

Can't switch on


lens of camera got stuck. tapp the camera while turning power on button.

May 27, 2008 | Sony Cyber-Shot DSC-S40 Digital Camera

3 Answers

Error message


my camera did the same thing, lens retracts 3 or 4 times, and then proceeded with an error message "turn off and on again". I pressed the power button probably about 10 times, didn't work, so then i gave it a good smack on the top of the frame a few times while repeatedly pressing the power button and it did the trick. Hasn't gave me problems since...hope it helps

Mar 29, 2008 | Sony Cyber-shot DSC-W70 Digital Camera

1 Answer

When powered on, message comes up...


The lens can not move due to a possible obstruction.

Gently put some force on the lens, turn the camera on and it works. I suppose there is too much friction between lens and camera.

Best regards from Holland!

www.SemafoonWinkel.nl

Dec 14, 2007 | Panasonic Lumix DMC-FZ20 Digital Camera

Not finding what you are looking for?
Sony Cyber-Shot DSC-P31 Digital Camera Logo

Related Topics:

95 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Cameras Experts

kakima

Level 3 Expert

102366 Answers

james laughton
james laughton

Level 3 Expert

2030 Answers

JonSnell Electronic
JonSnell Electronic

Level 3 Expert

20228 Answers

Are you a Sony Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...