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Deleting Files,Pictures,Videos,Audio books,etc from MP3 Player
Hook up your mp3 player to your computer
Go to your desktop and double left click on "My Computer"
When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there.
Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible.
Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release, right click and then click on "Delete"
Now you mp3 player should be clear of the files/songs you do not want.
Be careful and do not delete files needed to operate your MP3 player.
I hope this helps
Please rate me,
You won't need to download or install any programs if you have Windows Media Player on your computer. You can use other programs but WMP is probably the easiest!
Plug in your MP3 player using the USB cord (should be in box)
(If your songs are already in Library skip this step). Click "File" (top left hand corner) then "Add to Library..." Click "OK" WMP will now find all music on your computer and add it to Library.
If the internet is connected WMP will attempt to find song info such as title, artist, album etc. Otherwise right click on song and click "Edit"
Click on "Sync" tab (top of player). A sidebar should appear with "Creative zen.. etc" written on the top.
Drag songs into sidebar.
Click "Start Sync"
The songs will now download onto your MP3 player.
To organise your files into folders etc. go to "My Computer" then "Creative Zen etc" then "Music" and create folders (right click "create folder") copy, paste, and drag your songs in folders as you like.
You can now unplug you MP3 player and turn it on!
Please reply so I can know if this information was helpful or not and can help you further.
Hello Karim... If you had the Zen Touch 20 Gb like I just have right now, try to reset it. Here's how: Set the POWER/ LOCK SWITCH to the left, so the player is locked (make sure it was on). You can see a small hole in the leftmost side, insert a hair pin or a thin wire to the slot and push gently (be sure it is the hole in the left side, the hole in the right is the microphone). After you'd done that, it would reset. Turn it on again, and hope that solve your problem.
Another thing to do is to connect your player to a computer and browse the file. Don't do anything, just open browse the files. Then after awhile, plug it off from the computer... I haven't tried this, but this one is posted on one of the thread, and solved the unresponsive touch pad or keys.
Sounds like the headphone jack socket is worn. This unfortunately a Creative known problem. There is a fix, suggest you go to the following web site which offers a step by step guide www.noboundrees.net/Micro_Fix/