Question about Samsung HT-Z310T Theater System

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When powered up, it states "protect" and shuts down.

I have a samsung HT-Z310T problem. Seemingly out of no where, it has begun stating "Protect" in the display, when power i turned on. Then it shuts down immediately after. Any idea why thi could happen? Thank you in advance, Mia

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It is a known product defect. samsung will fix it for you if you send them a lot of money. this helps them keep their prices low.

Posted on Dec 21, 2010

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2 Answers

Why does my system say protect when i turn it on?


Possible that the output section is SHORTED and so the power is cut off to protect from further damage. This is due to the fact that the stage consumes more current than requried due to a damaged component. So check the output drivers/IC, remove the speakers and check in case the speakers are damaged.

Feb 10, 2011 | Samsung HT-Z310T Theater System

1 Answer

When i turn the system on the display will read "hello" then "protect" then shuts off. Whats up ?


The "protect" function is shutting the syetm down to protect the electronic components inside it. Usually caused by a lackof earth in the plug or extension lead. Plug it straight into the wall and check it, if it is still the same then it could be a speaker wiring short circuit, disconnect the speakers and plug it in on its own and test it

Aug 27, 2010 | Samsung HT-Z310T Theater System

2 Answers

Error message "Protect"


you can try to hold the stop button down for 5 seconds while the power is off to reset. If that doesn't work disconnect all the cables from the back expect the speaker cables and the power cable. then turn the unit on and reconnect the cables once the unit is on.

Jul 19, 2010 | Samsung HT-Z310T Theater System

1 Answer

My HT-Z310 surround sound says protect


The amplifier has a bad channel, the power supply is bad, or the amplifier is drawing too much power.The speakers could also be wrong, if they are not the speakers that came ith th unit, they will need to be replaced. (Any speakers within the specs of the amplifier will work, so to that end the system is customizable. You can go to Samsung.com to find the amplifier's wattage per channel, but the speakers you get MUST be 3 ohms impedance.) I have an article/tip/how-to as to wiring multiple speakers to one channel.

Jun 17, 2010 | Samsung HT-Z310T Theater System

2 Answers

I have no sound..display reads protect...then shuts off


The amplifier board is burnt and needs to be replaced

Jun 11, 2010 | Samsung HT-Z310T Theater System

1 Answer

Ht-z310 states protect. Tried to reset the machine but it didnt work? Samsung said it could be overheated however, the device hasnt been on in months.


The channel that has a dc voltage above .2 volts is bad. Measure from each terminal to the chassi . These unit are board replaceable. Replace the amp board.

Jan 01, 2010 | Samsung HT-Z310T Theater System

1 Answer

Need help with HT-z410


When your home theater's display reads PROTECTION, it means the home theater is over heating and the unit will shut down to prevent any damage. This can happen if the unit is stacked along with other electronic devices or the unit is in an enclosed area that prevents the unit from cooling properly. To decrease the chance of overheating, relocate your home theater to a more open area.




If the home theater display reads PROTECTION every time you turn it on, no matter where or how the unit is placed, it needs service. To set up service call Samsung Customer Care at 1-800-SAMSUNG (1-800-726-7864). Have your model number and serial number on hand to set up service.

Jun 29, 2009 | Samsung HT-Z310T Theater System

1 Answer

My Samsung Home theatre shuts down automatically after working for around 30minutes. After 15minutes if I switch on works for 30minutes & shuts down again. When shutting down there is a disply PROTECTION.


sorry to telll you this mate, but i bought a samsung ht-tz 312 at
chrismas and that had the same problem,
only mine would switch its self off after about five mins
i took mine back and they swaped it saying it was a design fault
ps mine did this from new sjr2009@hotmail.co.uk

Apr 29, 2009 | Samsung HT-Z310T Theater System

1 Answer

Region Free Code for HT-Z310T Samsung Home Theatre


1. Remove disc from tray.
2. Switch off player and unplug from mains.
3. Wait 30 seconds, then reconnect mains.
4. Turn on player with remote. Wait for player to finish loading and display 'no disc'.
5. Press enter on remote. (There will be no on-screen response.)
6. Press 8, 4, 2, 6, 9 on the remote. (There will be no on-screen response.)
7. Press enter on the remote. Player will automatically shut off.
8. Turn player on.
9. turn off.
10. Turn player off then on again.
11. Player is now region-free. 

My brother did this on his ht-z310 and other than I think maybe the traty not openin g when it said it worked fine and his player is now region free.

I got this btw from:

http://www.videohelp.com/dvdhacks?dv...&Search=Search

Mar 25, 2009 | Samsung HT-Z310T Theater System

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