Hello good people, i need your help again, the handle of my 2HE (Heritage II)doesn't spring back vertically as it should do. the return spring is ok, but on the outside of the casing where you can see the mechanism in action it appears the is a part missing, just like a retainer or clip to hold the handle against the shaft hope you know what i mean and at the same time tell me about the availability of the "part" or maybe if you want i could send you a pic of the assembly, as usual many thanks for your help, past present and future,
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Hi Chris! Lock the vacuum in the upright position, set the height adjustment to the desired setting, then recline the handle for the change to be made. If you continue having difficulty, you may want to have one of our Authorized Service Centers inspect your vacuum. Here's a quick link to help you locate one in your area: http://www.bissell.com/service-centers/?cid=ccsocial
sounds like the ball cradle is worn out, the springs are too stretched to pull the handle release pedal back into place. you can do one of two things, replace the cradle assy, or just lift the red pedal up when you raise the handle
The red pedal has slipped out of position. On both ends of the red pedal you'll see metal rods (the axel of the pedal). On one side you'll see the metal rod sits into a long groove, on the other side you'll see the metal rod sits into a round hole. They both have to be in the long grooves so you have to reposition the rod that's into the round hole by pulling it out and sliding it back into the long groove above the round hole. You'll now be able to bring the handle up and lock the machine back into the upright position.
I just fixed this on my Bissell PowerForce model #6594 vacuum myself. Woo Hoo for me. :-)
I called the local vacuum repair guy and he told me he'd repair it for me if I insisted but that since my machine only cost about $80 (a lot of money for me) it would not be worth the $40-$50 repair. I should just buy a new vacuum (from him I assume).
My machine works great so I sat down on the floor and after removing 5 screws and a little tinkering I got my machine apart. I had to take the brush and belt area off and then the upright part came off the base. Make sure you unplug your unit before working on it.
Next I could see where the Handle Release Pedal (HRP) on the bottom of the unit had been cracked. It's a molded piece that has a slight curve in it that allows it to spring back into position to hold the vacuum in the upright position or to keep the vacuum from going totally flat.
How it was installed I don't think they meant for it to be easily replaced but after using a screw driver on one side and a letter opener on the skinnier side I pried the molded houseing out from around the HRP just enough to let the it release. I did need a third hand for that part.
I see no one's given you a solution yet.
Well, I've searching online for Shampooer instructions and I found some at http://www.greatvacs.com/shampoo.shtml
As for the manual, I looked at kirby.com and found a #:
Hope those help.
Love in Christ, Passionatehearts
In addition to the tab that contacts the bottom of the slider, there are 2 protusions on the adjustable wheel plate that move through holes in the housing, but only when the handle is tilted to begin vacuuming. The wheel plate has a spring that forces the tab against the slider. As the handle is moved to the upright position, the protusions move back through the holes, taking the tab away from the slider and the wheel plate locks in its highest position. Therefore, the position of the slider has no effect while the handle is upright and locked. Hope this helps.