Question about Canon MP830 All-In-One Printer

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UO 43 Error on ink cartride change

Replaced ink tank and got UO 43? Have an MP830. Cannot get the printer head to "return" where I can take out the large black tank and try another one.

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  • 60 Answers

Bobsteeves:

I visited canon's website. the have general instructions on how to reset a malfunctioning printer. I've copied & pasted them for you here. Looking at the U0 43 (that is a "zero") error code, it appears as you suspected, that the black ink tank is either not seated properly or defective. 1st I'll paste the general instructions then canon's address. They have a "Service & Support" tab that you click in order to submit questions about your particular error/s.

peace-out

Solution: Press ON/OFF switch to reset the multifunction device

Reset the device when it is not functioning properly. If the device is not functioning properly or to clear memory, reset it.

  1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

    Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

  2. Wait approximately ten seconds and then press the <ON/OFF> button again.

  3. Wait until the device has completed its cycling process before submitting another job request.
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=123&modelid=12804

Posted on May 25, 2009

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My printers window states ink tank cannot be recognized....they are all new ink tanks.......mp830 printer


Open the main cover and the carriage will move to allow you to remove the cartridges. Look to see if the red light is flashing. This will indicate which ink tank is causing the problem. Change it for another new one. if it now works then return the faulty cartridge to your supplier.

May 10, 2011 | Canon PIXMA MP830 All-In-One InkJet...

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My large black ink cartridge with not print correctly on my Canon Pixma MP830. All the other colors work fine. I've done numerous cleaning and deep cleaning. Then replaced the cartridge and it still prints...


Are your black ink cartridges genuine Canon ones?
Are the contacts clean when you remove the cartridge?
If not blow off with compressed air and a clean brush, if necessary.

Canon.com's site covers the verification that the cartridges are installed correctly below:


Issue: Black ink does not print
Solution: Confirm that the recommended ink tanks are installed properly MP800R / MP830


Replacing an ink tank When replacing the ink tanks, confirm that the new ink tanks are installed properly. If the ink tanks are not locked into place, paper may not be fed properly, or ink may not be supplied to the print head. Recommended Ink Tanks:
mp500_supported_inks.jpg
  1. Confirm that the printer is powered on and press the Open button. (The paper output tray will open.)

    mp500_openbutton.gif

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

    Note:
    When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.


  3. Open the inner cover.

  4. Press on the tab to release the ink tank, then remove it from its slot. If you are replacing multiple ink tanks, make sure to replace one by one.

    05sj00142_01_en.gif

  5. Check the ink tank. If the orange tape is as shown in Figure <1>, it is properly removed. If the tape is not removed (as in figure <2>, pleease remove the extra tape).

    03rq01807_01en.jpg

  6. Insert the ink tanks into the print head.

    Note:
    Press the mark "PUSH" on the ink tank firmly until you hear a click.

    05sj00141_08_en.gif

  7. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    <7> The ink tanks are installed properly.
    <8> The ink tanks are not installed properly.

    Note:
    Ink Tank Lamp
    You can check the status of each ink tank according to the way its lamp flashes.

    • - On: The printer is ready to print.
    • - Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
    • - Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
    • - Off: An error has occurred and the printer is not ready to print.

  8. Close the inner cover and the scanning unit (printer cover).

    Note:

    1. When closing the scanning unit (printer cover), be careful not to jam your finger.

    2. When starting printing next time, the print head cleaning launches automatically.
---

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1 Answer

Canon mp830 service error 5c310 alarm light keeps


http://damnprinter.com/226/canon-service-call-errors.html
http://www.fixyourownprinter.com/forums/inkjet/26091
You need to clean your waste ink i think. For troubleshooting purposes, please perform the following:
1. Open the printer and remove all ink tanks.
2. Insert a single ink tank in the printer then close the cover.
3. Confirm whether the printer recognizes the installed tank
properly. If it does, it will indicate it does not detect the other ink tanks, as
they are not currently installed in the printer.
4. Repeat steps 1-3 with another ink tank.
5. If the printer at any time indicates two of the same ink tanks are
installed, the cause will be the last tank installed. For example, if
you inserted an ink tank earlier, and you later inserted another ink
tank, and it said two of the same inks were installed, the cause of
the issue is the last ink tank.

May 17, 2010 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

Canon pixma mp830 not printing yellow.


This just started happening to me also, I have been using the printer without issue for a few years. Replaced the yellow cartride, still no yellow. Anybody else seeing this?

Feb 23, 2010 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

MP830 A600 error with no evidence of ink tank carriage movement


Remove cartridges and head.Unplug unit from wall.
Leave unplugged for an hour.
Plug back in and re-install everything.
This should bring you back to factory.
Let us know if you still have errors ors lights flashing.

Oct 04, 2009 | Canon PIXMA MP830 All-In-One InkJet...

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ERROR 6502


Error 6502 (Ink tank position sensor error) the sensor is receiving too much light. Possible causes are:
1. The printer cover is open and the sensor is exposed to the light
2. The ink tank LEDs are busted
3. Sensor or its wire connection to the logic board is busted or disconnected

Solution:
1. Close the printer cover
2. Possible ink tank replacement
3. Change sensor or repair disconnected wires

Sep 25, 2009 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

My mp830 will not print black only color


I had the same problem. I went through all the troubleshooting of cleaning the printhead several times. The Nozzle check (found under Printing Preferences/Maintenance tab) kept coming out without the PGBK section (Black) printed on it. All the colors printed. If your see any of the colors missing, it is probably the same problem---it needs the Print Head replaced.
Part # QY6-0061-010. I was able to find it at Canyon Computer Supplies in Phoenix, but you can also order them via the internet from multiple outlets. Mine cost $59.57 with tax...much cheaper than a new printer. The replacement is very easy...Canon has info on how to do it at http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=123&modelid=12804#SupportDetailAct ...if the link doesn't get you right there, search MP830, Support & Service, then search print head & you should find it. Once you remove all the print cartriges (printer ON), the gray lever on the left side lifts up and releases the print head...which is the unit that houses all the print cartridges. I just put the new print head in, replaced all the ink cartridges, did a nozzle check...and it worked!! I love fixing things myself.

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2 Answers

Change ink cartidges


Install the Print Head and Ink Tanks MP530 / MP800 / MP800R / MP830

Install the Print Head and Ink Tanks Instructions to install the print head and ink tanks.
  1. Confirm that the printer is powered on and press the <Open> button. (The paper output tray will open.)

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

    Note: When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.

  3. Open the inner cover.

Follow the instructions below for Installing the Print Head and Installing the Ink Tanks.


Installing the Print Head
  1. Raise the print head lock lever.

    03rq02454_01.jpg

  2. Pull out the print head from its package, then remove the orange protective cap from it.

    03rq02454_02.jpg


    Caution: Do not touch the print head nozzles <1> , electrical contacts <2>, or ink supply ports <3>. Doing so may cause printing problems.

    03rq02454_03.jpg

  3. Place the print head in the print head holder and lower the print head lock lever carefully until you hear a click.

    03rq02454_04.gif

Installing the Ink Tanks
  1. Unpack the ink tank and pull the orange tape off completely in the direction of the arrow and remove the film.

    05sj00141_05_en.jpg

    Note: Tear the orange tape carefully along the dotted line. If the orange tape remains, printing problems may occur.

    05sj00141_06.jpg


    <4> Tape is completely removed.


    <5> Tape remains.

  2. Remove the orange protective cap located on the bottom of the ink tank by twisting as shown in the diagram.

    05sj00141_07.jpg

    Caution: Do not touch the ink tank contact <6>. Doing so may cause printing problems. Do not squeeze the side of ink tanks as this may cause the ink to leak out. Do not reattach the protective cap once you have removed it.

  3. Insert ink tanks into the print head.

    Note: Press the mark <PUSH> on the ink tank firmly until you hear a click.

    05sj00141_08_en.gif

  4. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    <7> The ink tanks are installed properly.

    <8> The ink tanks are not installed properly.

    Note: Click for Ink Tank Lamp indications.


  5. Close the inner cover and the scanning unit (printer cover).

    mp500_scanningunit_closed.gif

    Caution: When closing the scanning unit (printer cover), be careful not to jam fingers.

    N
    ote: The next printing begins, the print head cleaning will begin automatically.


Ink Tank Lamp indications
You can check the status of each ink tank according to the way its lamp flashes.
- On: The printer is ready to print.
- Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
- Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
- Off: An error has occurred and the printer is not ready to print.

Jan 22, 2008 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

I have a cannon mp830 wont print


Solution: Insert one of each color ink tank MP830

New Page 1 More Than One of the Same Ink Tank is Installed When installing or replacing an ink tank, only one of the following ink tanks should be installed. If the ink tank is not installed correctly, an error message will display. mp500_inktankorder.gif
  1. Confirm that the printer is powered on and press the Open button. (The paper output tray will open.)

    mp800_openbutton.gif

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

    Note: When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.

  3. Open the inner cover.

  4. Press on the tab to release the ink tank, then remove it from its slot. If you are replacing multiple ink tanks, make sure to replace one by one.

    05sj00142_01_en.gif

  5. Insert the ink tanks into the print head. Note: Press the mark "PUSH" on the ink tank firmly until you hear a click.

    05sj00141_08_en.gif

  6. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    <7> The ink tanks are installed properly.

    <8> The ink tanks are not installed properly.

    Note: Ink Tank LampYou can check the status of each ink tank according to the way its lamp flashes.
    • - On: The printer is ready to print.
    • - Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
    • - Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
    • - Off: An error has occurred and the printer is not ready to print.

  7. Close the inner cover and the scanning unit (printer cover). Note:

    mp500_innercover_closed.gif
    • When closing the scanning unit (printer cover), be careful not to jam your finger.
    • When starting printing next time, the print head cleaning launches automatically.

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