The newly installed magenta cartridge won't print. Rather than buy a new Epson so they'll send me a free new set of ink, I'd rather investigate whether the tube has become detached as described by Lauren 2705. How do I get to the underside of the ink cartridge holder?
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Re: How do I dismantle?
They don't come apart easy nor do they like being reassembled, I hate working on these and doubt very much and have never seen myself a hose being the problem, it is either the head blocked or ink cart faulty or inferior ink in system.
To pull apart clear large desk, take lots of photos and remove a lot of screws and click fit covers. The only way to know is to do it.
Yea I can attest to the pain in the butt taking it apart. I work on computers all day for my job but printers are a whole 'nother story, it's cheaper and easier to buy a new one. But I have read numerous times about the purge tube coming disconnected, so I thought, hey an easy fix for once, yea right. The hose was still connected, but there was obvious ink clogging up the hose. So you need a syringe of some kind, and like a long needle or paperclip to poke through the ink in the tube. Use the syringe and fill it with water or a print head cleaning solution, and flush the tube out.
This is a guide I found on taking it apart. Somehow I ended up getting one of the small white gears to fall out and I can't figure out where the heck it went, and I tried putting it where I thought it would go but could never get it to fit, so I said screw it and just left it out when reassembling the printer. I put it back together, but somehow I have a whole bunch of screws leftover, I don't get it. And of course now I'm getting a "scanner error, see documentation or call support" error message....
So basically I wasted about 2 hours of my time doing research, and taking apart this crappy printer, and when I put it back together I didn't even do it right, so yea it's easier to buy a new one.
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It sounds as though you have a break in the carriage ribbon cable. A new carriage would hopefully cure it but its just possible the logic board has failed and is not sending any signal to the magenta ink tank. Its certainly repairable but you would need to know the costs and the labour charge to see if its worthwhile.
Follow these steps: 1. Buy an Epson ink refill kit. A refill kit gives you all the tools you need to refill Epson ink cartridges. Kits typically include a syringe, rivets, ink, and instructions on how to refill the cartridge. You can find Epson ink refill kits on the Printer Filling Station along with instructions for each specific model (see Resources). 2. Cover your workspace with a paper towel and fill up the syringe with the ink color you need. Epson refill kits will either include black ink or the color combination cyan, yellow and magenta. On average, you'll need 10 ml of black ink or 5 ml of color ink for Epson ink cartridges. 3. Find the rubber seals on the back of the Epson ink cartridge. Insert the rivets into each seal. 4. Empty the contents of the syringe into the Epson ink cartridge. You'll want to perform this action slowly in order to avoid spilling or overfilling the cartridge. 5. Remove the rivets. Use tape to cover the holes you made in the ink cartridge. Return the ink cartridge to the printer. Allow the printer to go through several print cycles in order to ensure that the Epson printer operates properly.
If the printer is recognising the cartridge it is probably installed correctly. When you choose Print, check that the magenta image is red and showing a level. If you have run the purge and head cleaning options I would say you have a dud cartridge
Hi, this is not a solution because I don't think there is one apart from buying new inks. Epson and all other inkjet printers do this to prevent the coloured print head nozzles from getting blocked. If they are not used for a long time the ink dries up and blocks the nozzles. Epson recommends printing at least once a month with all colours to prevent this. Whenever the printer is turned on it performs a head clean, this is why the coloured inks get used over time even though they are not used for printing.
Hi there. The reason for your problem is that the colour cartridge contains cyan, magenta and yellow ink, plus a black cartridge of course. All the other myriad colours are produced by mixing these four basic colours. So, if you print red, it requires ink from both the magenta and yellow cartridges. Thus if your red produces a yellow print, it means your magenta is not printing. This can be due to a number of reasons, mainly an empty or faulty magenta cartridge or blocked magenta print nozzles.
If you wish me to help you with sorting out the lack of magenta, please post a new comment to this effect.