Question about HP OfficeJet G55 All-In-One InkJet Printer

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Error - "Close cartidge access door"

I keep getting "Door Open, Close cartridge acess door" error. Where is the sensor for the door?

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  • agrahar Oct 23, 2007

    The door hinge or the edge are clear, no wires seen anywhere near. There is a prong at bottom of the bed that goes down when the door is lowered(closed). This could be the operating arm but this is inside. I am still struggling to open the printer. It does not have many screws to remove. Puzzling....



    Is there any service manual anywhere?

  • Anonymous Feb 14, 2008

    I am having the same problem "Door open Close print cartridge access door". Does anyone know how to fix it?

    EM

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  • 2,985 Answers

By a door edge or  on  a hong extention
Look for a wire going to the the closing edge near thge latch or to a hinge- one of the hinged may have a curved arm  going to a micro switch buried near by

Posted on Oct 22, 2007

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2 Answers

Samsung CLX-3185


Hi
Have you checked the cartridges access door?
If so,try disconnecting the printer and leaving it for a long period [like 1hr] before connecting again.

Feb 28, 2012 | Samsung CLX3185 AllInOne Laser Printer

1 Answer

The printer will not print, and it keeps saying that the printer door is open, but it's not. I just replaced the cartridges, but I made sure the door was closed. How can I get this working?


Hi,

You may try the following to resolve the issue,

  • Open, and then close the cartridge door of the product. Make sure that the door rests securely against the body of the product.
  • Check if the error message still displays. If it does continue with next step.
  • Inspect the cartridge door and the area around it to make sure that no obstructions prevent the door from closing completely.
  • Check if the error message still displays. If it does continue with next step.
  • Press the Power button to turn ON the printer.
  • Disconnect the USB cable from the back of the printer.
  • Disconnect the power cord from the electrical outlet.
  • Disconnect the power cord from the printer.
  • Wait 30 seconds.
  • Reconnect the power cord to the electrical outlet.
  • Reconnect the power cord to the printer.
  • Press the Power button to turn on the printer.
  • Reconnect the USB cable to the printer.
  • Check if the error message still displays.
  • If the error is still there you need to send it for repair, as the sensor for the door might have gone bad.
Regards,
Shrey

Jun 05, 2011 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

10.92 errror message. I have install a new black cartridge but the message keep telling me to close the door. HELP PLEASE. THAQNKSw


10.92.XX says that the print cartridge XX(00=black, 01=cyan, 02=magenta, 03=yellow) is not engaged correctly.

Since the error occurred after replacing the black cartridge, it's a good bet that the black is bad.
Put the old black in the printer and see if the error goes away.
Open and close the front door slowly and look at the cartridges. You should see the cartridge flaps all open and close as you open and close the front door.
If the flaps don't all open and close, the cartridge lock mechanism could be broken.
You can run the DISABLE CARTRIDGE CHECK diagnostic. This will allow you to remove all the cartridges and install all or one in any slot you want. In your case remove them all and put the cyan in the black slot and see if the error goes away. If yes, put the black in any empty slot. If the error returns, the black is definitely bad.

Apr 18, 2011 | HP LaserJet 3600n Printer

2 Answers

I have a kodak 5500 aio printer. I replaced the


Try the following:

1. Open the printer access door.
2. Put out both ink cartridges and the printhead.
3. Let the printer access door open.
4. Put out all paper.
5. Pull out the ac adapter at the back of the printer.
6. Wait 60 sec.
7. Pull in AC adapter.
8. Wait 30 sec. then turn on the printer
9: Wait for the error message: Printer access door open.
10. Close the printer access door.
11. Wait for the error message: Printhead is missing.
12. Open the access door and put in only the printhead and the close the access door.
13. Wait for the error message: both ink cartridges are missing.
14. Open access door, put in only the black ink cartridge, then close the acess door.
15. Wait for the error message: Color ink cartridge is missing.
16. Open access door, put in the color ink cartridge and then close the access door.

If the error is solved, do a firmwareupdate right now.

You can find it here.

Sep 22, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

2 Answers

Error message: "Door Open"


HI there,
Follow the steps below:
Step one: Close the print cartridge access door
1.Verify that the print cartridge access door is completely closed. It may appear to be closed, but if it is not completely closed, the error message will display. Verify that there are no obstructions blocking the door.
2.If you are unsure how to close the print cartridge access door on your model, consult your User Guide for more information.
Figure 1: Examples of closing the print cartridge access door (your model may vary)
f3e57be.gif If you have attempted to completely close the access door and the error still appears, there may be a problem with the door sensor and the unit may require service.

Step two: Service your product
If you have completed all the steps listed above and are still experiencing a problem, service the product.

Good Luck!!!

neo

Feb 28, 2009 | HP OfficeJet Pro L7580 Color All-in-One...

1 Answer

''No Cartridge'' Error


check if the cartridge is a hp cartridge
if no use a hp cartridge
if issue stll occurs
open the cartridge door
remove the cartridge and the papers from the tray
close the cartridge door and turn off the printer
then turn on then printer
you will get a msg install black cartridge
open the cartridge door and put the cartridge inside and the papers in the tray and close the cartridge door
the printer will intiallize and you will get a ready msg on the display of the printer.
if you still get the msg have the printer serviced

Feb 03, 2009 | HP LaserJet 3055 All-In-One Printer

1 Answer

Door error message


you may have a broken cartridge lock or door sensor. remove all the toner cartridges. then open and close the door and watch for 4 white hooks that open and close on the right interior of the machine where the cartridges are installed. if three of the 4 open and close with door then the one that doesn't is your broken lock. if all 4 work then you have a broken door sensor. Good luck.

Aug 10, 2008 | HP Color LaserJet 2600n Printer

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