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My printer will not print from the computer. It will scan and

Print. It has new ink in it. I have a Epson Stylus Photo RX500 and a Compaq Presario Computer with a XP operating system

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  • Ben Wabnick
    Ben Wabnick May 11, 2010

    what message comes up when you try to print?




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  • 3,866 Answers

You need to have your printer set up run the setup on your printer so it can use those new cart. you just cannot put them in and expect it to print. go to www.epson.com/support for more information Thanks

Posted on May 25, 2009

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My RX500 is recognized in the device manager and says that it is working properly. When I click print on my computer...the printer cache SAYS that it's printing...but the printer doesn't respond to the...


Epson Stylus Photo RX500
TROUBLE SHOOTING GUIDE

Question History
Step 1 WHICH MODEL ARE YOU USING? Stylus Photo RX500 Step 2 What were you doing when the problem occurred? Printing Step 3 What happened when you tried to print? No response from the device Step 4 How are you printing? From the computer Step 5 Are any of the Mode lights on? Yes Step 6 Which message is displayed on your device's control panel? None of the above Step 7 WHAT IS THE DEVICE'S STATUS? Ready Step 8 Are you able to print your device's nozzle check using the buttons on its control panel? Yes Step 9 Do you see an error message on your computer screen? No Step 10 Which operating system are you using? Windows XP Step 11 Make sure the correct printer and port are selected in the software. Does that fix the problem? No Step 12 Reconnect or reconfigure your cabling. Does that fix the problem? No
Says for you to Contact Epson
1. Based on the information you provided, here is what you need now.
http://er.epson.com:8001/start
Based on the information you provided, here is what you need now. Please contact Epson to resolve this problem with a technical support representative
(562) 276-4382
6 A.M. to 6 P.M., Monday-Friday
(Pacific Time)


If you find this helpful, pls rate me.
Thanks and Good Luck......



Dec 27, 2009 | Epson Stylus Photo RX500 Printer

2 Answers

A child moved the head in my Epson Stylus Printer


Turn the printer off -- listen for noise as the head should move to its "parking" position.

Turn the printer on, and listen for noise.

If none, then the mechanics that move the head are broken.

Is the printer still under manufacturer's warranty -- although the warranty may _not_ cover child-inflicted breakage.

Sep 18, 2009 | Epson Office Equipment & Supplies

1 Answer

My Epson Stylus PHOTO RX500 will not print!


you may need to reset the printer that may help it if you dont have the software then call me back i and i will give it to you

Nov 29, 2008 | Epson Stylus Photo RX500 Printer

1 Answer

Goes though the motions but does not put ink on page


The problem might be a faulty print head. Try to print out a nozzle check and do a couple of head cleanings. I would like to know more info about it. Does it happen when you print from you computer? How about when standalone copying?

Oct 29, 2008 | Epson Stylus RX500 All-In-One InkJet...

1 Answer

Epson RX-500 ink's full but won't print


u just have to replace the refilled cartridges.and insert new orignal cartridges.this is a very common problem in epson printers that refilled cartridges work sometimes and sometimes dont.so insert new orignal cartridges to have good printouts.

Sep 09, 2008 | Epson Stylus RX580 InkJet Photo Printer

1 Answer

Cannot get LCD screen to show Replace Ink message


try this

1. Make sure your unit is powered and not printing.

2. Press the SETUP button and then use the select arrows until you see REPLACE INK, then press the COLOR COPY button. The ink cartridges will move to the replacement position.

3. Lift up the unit's cover, to access the ink cartridges.

4. Pinch the tabs on the front and back of the cartridge, and lift it out of the printer.

5. Before removing the new cartridge from it's package, shake the cartridge 4-5 times. Do not shake the cartridge once it has been removed from the cartridge holder.

6. Lower the new cartridge into its holder, then press down on the top of the cartridge until it clicks in place. Caution: Don't touch the green circuit board on the back of the cartridge, as you may inhibit normal operation and printing.

7. Repeat steps 4-6 for any other ink cartridges that require replacement.

8. Once complete, please lower the scanner and press it down until it clicks into place. The EPSON Stylus RX500 begins charging the ink delivery system.

The On light flashes and the EPSON Stylus RX500 makes noise. Charging takes about 30 seconds. When it's finished, the On light stops flashing and stays on steady. At this point press COPY to move back to COPY mode.

Caution: Never turn off the EPSON Stylus RX500 while the On light is flashing, unless the Stylus RX500 hasn't moved or made noise for more than 5 minutes.

May 20, 2008 | Epson Stylus Photo R300 InkJet Printer

2 Answers

Ink not empty


You have confused the software in either changing a cartridge when not required or having a chip failure whilst changing multiple cartridges.
Full info on how to get out of this is on my site.

Please go to my website http://www.the-inkstore.co.uk . I have the latest version of SSC Service Utility to download directly onto your computer and instructions on how to use it, what to click on etc etc. Click any of the Epson links if you can't find it, everything you need to know will be there, including printer Firmware resetting which sorts out a multitude of problems.

The 'maintenance required' problem with Epson printers has absolutely nothing to do with which cartridges you are using, it is a built in page counter in your printer firmware, which has a different maximum amount for each Epson model. Don't listen to old wives tales and heresay, we are the experts and it's an Epson scam to cause a lot of people to pay for maintenance or throw their printers away.
I haven't found a model that can't be reset with the latest version of SSC Serve or the manual reset on my site.

For Epson RX500 users there is also a manual reset on my site, as the SSC Serve software won't do it for you.
When using the program & choosing your printer from the list, it may have a weird name with 'x' in the model number, this is because some configurations are for many models in a series. For example, the C46 will be listed as C4x as it is for the C42, C44 & C46 models.

I hope this helps all Epson users to overcome the Epson scam of page counting and locking out until you pay their dealers money for maintenance.

If you like what I've done for Epson users, please show your appreciation by spreading the word and perhaps buying your ink from my site.

Happy trouble free printing

The INK Store (UK & Europe)

Apr 13, 2008 | Epson RX620 All-In-One InkJet Photo...

1 Answer

Photo-copied Blk & White pictures come out with a pink tinge instead of blk & white.


haven't come across this problem myself, but renew all the ink cartridges, using Epson genuine only and no refills

Feb 09, 2008 | Epson Stylus RX500 All-In-One InkJet...

1 Answer

Lcd screen


Try printing some thing using your computer and not from the LCD screen it should set things up ok after.


Rgs

The StickMan

Sep 09, 2007 | Epson Stylus Photo RX500 Printer

1 Answer

RX500 EPSOM STYLUS PHOTO PRINTER Won't Print


I used some less expensive generic ink cartridges on my RX500 and had a similar experience with the black. If you're already using the Epson brand, done the head cleaning, realignment and nozzel checks, I'm not much help. Try Epson's support at their web site.

Mar 25, 2007 | Epson Stylus Photo RX500 Printer

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