Question about Washing Machines

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My Kirkland Signature Whirlpool Washer will not agitate or spin and the motor makes a load noise (like something rattling) when the tub should be moving. but it does drain water.

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  • kduirhm May 29, 2009

    Thanks for the info. I would like details on the repair process. Thanks again

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  • 18 Answers

Broken coupler. device between motor and gearcase, look under washer behind the motor for small plastic and rubber coupler. may be worn or broken. cheap part/fairly simple fix. parts house will run ou through the process or i can provide details when you are ready.

Posted on May 25, 2009

  • steven  mills
    steven mills May 30, 2009

    it's easiest if you remove the cabinet first. although I just lean it
    back and work from underneath.you need to tilt the console back.
    console has either visible screws on either side or they are hidden
    under pry off console ends.tilt it back and unplug the lid switch
    harness. the cab will lean forward and lift off the base once you
    release the 2
    brass clips holding the cab to the back.use a screwdriver,pry them
    off the cabinet.you need to remove the 2 clips holding the pump on the
    motor and move it aside,then remove the wire harness connector to the
    motor.then remove the 2 clips holding the motor to the gearcase and
    set it down. it's heavy.slip or pry of the broken coupler.from there
    it's just reversing. use a socket to install the new coupler, holding
    the socket over the coupler and lightly tap it on til it's flush, one
    on the motor, one one the gearcase, line up the rubber coupler and
    slide the motor back on so they fit together. google "coupler repair"
    for more, also try youtube for some videos that show different ways to
    do this repair. this should get you going, you can do this but just
    take your time and be careful, repair company will come out and do this
    for around $150.00-180.00 so you can save some bucks doing it
    yourself. feel free to ask for clarification. good luck

  • steven  mills
    steven mills May 30, 2009

    it's easiest if you remove the cabinet first. although I just lean it
    back and work from underneath.you need to tilt the console back.
    console has either visible screws on either side or they are hidden
    under pry off console ends.tilt it back and unplug the lid switch
    harness. the cab will lean forward and lift off the base once you
    release the 2
    brass clips holding the cab to the back.use a screwdriver,pry them
    off the cabinet.you need to remove the 2 clips holding the pump on the
    motor and move it aside,then remove the wire harness connector to the
    motor.then remove the 2 clips holding the motor to the gearcase and
    set it down. it's heavy.slip or pry of the broken coupler.from there
    it's just reversing. use a socket to install the new coupler, holding
    the socket over the coupler and lightly tap it on til it's flush, one
    on the motor, one one the gearcase, line up the rubber coupler and
    slide the motor back on so they fit together. google "coupler repair"
    for more, also try youtube for some videos that show different ways to
    do this repair. this should get you going, you can do this but just
    take your time and be careful, repair company will come out and do this
    for around $150.00-180.00 so you can save some bucks doing it
    yourself. feel free to ask for clarification. good luck

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I have a Kirkland /Whirlpool that has a two piece adijator. The bottom is moving but the top is not. I tried to take it apart but cant figure out how it comes apart. Is it suppose to lock together.

Posted on Jul 16, 2011

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
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Posted on Jan 02, 2017

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1 Answer

Washer is a Samsung WWF337AAW-XAC. Just prior to the spin cycle we hear a rattling or grating noise and then it rattles throughout the spin cycle. It will sometimes rattle at the end of the rinse cycle but...


hi Rick.
Reasons a washer will make noise during spin mode:
1. Main tub bearing faulty
2. Main drive pulley
3. Motor coupling worn
4. Bad clutch
5. Worn out drive belt
6. Clogged or damaged drain pump
7. Transmission is worn out
8. Shock absorber (front loader washers)
9. Springs or dampening straps (top load washers)
10. Agitator directional cogs aka "agitator dogs" (top load washers
When the washer spins, it rides on a bearing that allows the tub to move freely with zero resistance. If this bearing is worn out, a loud noise will be heard when the washer spins. A good way to tell if your washer problem is the main tub bearing will be that the washer noise will get worse or louder as time goes on. This means the bearing is becoming more worn out and close to complete failure. The bearing in your washing machine is a circular metal object that has many small little metal balls inside. These small metal balls inside the bearing sit in a track and move when the washer is spinning. If the tub bearing begins to wear out, usually the small metal balls inside can fall out one by one causing the noise you hear. (If your washing machine is a front load washer, open the door and turn the drum by hand. If you hear a rubbing sound or the drum spins uneven, then the main tub bearing is most likely bad and needs replaced.)
Washing machine tub bearing

Washer has noise during spin cycle

The bearing may also be without lubrication. If the sound you hear is more of a squeaking noise than a grinding noise, it may mean the bearing needs to be lubricated with a mechanical grease. If the sound is more of a grinding noise, then this usually means the bearing is falling apart and will need to be replaced ASAP. If you suspect your washers main tub bearing is worn out, the repair process is one of the most difficult to perform yourself. A worn bearing can also damage the tub of the washer. This means the tub (inner or outer) may need to be replaced also.
A washer making a loud noise during spin cycle can also be caused by a faulty drive pulley. The pulley is what the belt (if applicable to your washer) rides on to spin your washers tub. The pulley can be made of plastic or metal. It could be simply worn out or just loose. To find out if the drive pulley is causing the noise, you will need to take the washer apart and inspect the pulley for signs of damage.
WASHER MOTOR PULLEY
The motor coupling could also be the cause of the loud noise. The motor coupling in your washer connects the washers transmission to the motor. It is made of plastic and built to break if the washer gets overloaded. This is so the motor and the transmission do not become damaged. The motor coupling is an easier repair and can be done by most people.




Washer Washing Machine Motor Drive Coupling Coupler
The clutch in a washing machine connects the inner wash tub to the transmission. The clutch lets the washer get to the proper spin RPM in a gradual way. If the clutch is worn it can make noise when the washer is spinning. A bad clutch needs to be removed and replaced to stop the noise.
Washing Machine Clutch
The belt in your washer can become worn and cause noise while spinning. If worn out, replace the belt. Replacing the drive belt on a washing machine is an easy task and can be ordered online for less.
Washing machine belt
The drain pump in your washer that drains the water out could be clogged or damaged. While in spin mode, your washer may drain out the water by using the drain pump. If the loud noise only happens at certain intervals during the spin cycle, it may be the drain pump. Usually this can be fixed by simply removing the drain pump and removing any debris that may be clogging it up causing the noise.
Drain Pump for Washing Machine




The next part of your washer that can be causing a loud noise is the transmission. If the transmission is bad, usually the cost to fix this outweighs the cost of a new washer.
If you have a front loading washing machine, they all have shock absorbers. The shock absorbers are used to center the tub movement while in the spin cycle. These shock absorbers are connected from the washer frame to the outer tub. If the shock absorbers in your front loader become weak the washer will make a loud banging sound during the spinning cycle.
Shock Absorber for washing machine
Top load washers usually have springs or dampening straps holding the tub centered. If a spring or strap falls off or becomes weak, a loud noise will be heard in spin mode. Simply replace the strap, spring, or springs to remedy this issue.
Washing machine suspension springs
Agitator directional cogs are used to operate the upper part of dual action agitators (Top load washers). They engage the cogs on the inner area of the agitator as it turns in one direction. They release when the agitator reverses its direction. This lets the top part of the agitator to ratchet in only one direction. The bottom part will agitate in both directions. The cogs are made of plastic and wear out with regular use. They will start slipping and make a grinding noise. Another way to be sure that this part is bad is if you notice the top portion of the agitator does not move in a smooth motion. Removing the top half of the agitator to see if the cogs are worn out.

Dec 08, 2017 | Washing Machines

1 Answer

Won"t spin or agitate. Makes a loud rattling noise


If this is a Whirlpool manufactured TOP LOADER (such as Roper, Estate, Kenmore, Amana, and Frigidaire), you may have a damaged or broken motor coupling. Whirlpool manufactured top loading washers use a motor coupling between the drive motor and gearcase (transmission) in place of a drive belt. This configuration is known as "direct-drive". The coupling can break through normal wear and tear. Washing frequent loads of heavy items and reduce the life span of the coupler. Common symptoms include the following:

1. No spin or agitation.
2. Washer will fill and empty.
3. Drive motor still runs.
4. Strange rattling, grinding or clicking noise during agitation or spin cycles as the drum sits still.

If your washer is exhibiting these symptoms, then its probably a safe bet that the motor coupling is bad.

The following link explains how to replace one:

http://www.fixya.com/support/r3574231-replacing_a_motor_coupling

The part number for a replacement motor coupling is inlcuded in the link I provided. Replacements can be purchased at any of the following websites:

searspartsdirect.com
appliancepartspros.com
pcappliancerepair.com
repairclinic.com

All these sites are reputable and offer great service with competitive pricing, so shop and compare. The first three sites I have listed also included helpful exploded view parts illustrations to assist you with locating and properly identifying any parts you may need.

If you have any questions, please post back with your complete MODEL NUMBER (located on a nameplate along the wash tub rim under the lid) and let me know. I hope this helps you.

Dec 17, 2010 | Kenmore 24032\24036 Top Load Washer

1 Answer

Washer wont spin makes loud noise like the motor tries to turn tub but it wont spin


If this is a Whirlpool manufactured TOP LOADER (such as Roper, Estate, Kenmore, Amana, and Frigidaire), you may have a damaged or broken motor coupling. Whirlpool manufactured top loading washers use a motor coupling between the drive motor and gearcase (transmission) in place of a drive belt. This configuration is known as "direct-drive". The coupling can break through normal wear and tear. Washing frequent loads of heavy items and reduce the life span of the coupler. Common symptoms include the following:

1. No spin or agitation.
2. Washer will fill and empty.
3. Drive motor still runs.
4. Strange rattling, grinding or clicking noise during agitation or spin cycles as the drum sits still.

If your washer is exhibiting these symptoms, then its probably a safe bet that the motor coupling is bad.

The following link explains how to replace one:

http://www.fixya.com/support/r3574231-replacing_a_motor_coupling

The part number for a replacement motor coupling is inlcuded in the link I provided. Replacements can be purchased at any of the following websites:

searspartsdirect.com
appliancepartspros.com
pcappliancerepair.com
repairclinic.com

All these sites are reputable and offer great service with competitive pricing, so shop and compare. The first three sites I have listed also included helpful exploded view parts illustrations to assist you with locating and properly identifying any parts you may need.

If you have any questions, please post back with your complete MODEL NUMBER (located on a nameplate along the wash tub rim under the lid) and let me know. I hope this helps you.

Oct 13, 2010 | Washing Machines

1 Answer

When I drop the lid, the motor starts to make noise, yet the agitator won't agitate and I believe the spin cycle will not spin( Kenmore Type 111 top load)


If the washer does not agitate or spin, but will still drain, a likely cause is a broken motor coupling. Another common symptom is being able to hear the motor running, or a loud rattling sound, as the drive motor engages, but the tub no longer spins.

Whirlpool uses a motor coupling in the place of a drive belt. It is located between the drive motor and and gearcase (transmission). This configuration is known as a "direct-drive" system. It is common for the coupler to wear out with age and break. Newer versions of this coupler are more resilient and resist breakage. The following link explains how to access and/or replace one:

http://www.fixya.com/support/r3574231-replacing_a_motor_coupling

The part number for the improved motor coupling is included in the link I provided. The average cost is about $10-$15. you can purchase a replacement at any of the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

All these sites offer competitive pricing, so shop and compare. If you have questions, please let me know. I hope this helps you.

Jan 14, 2010 | Kenmore 12502 Top Load Washer

1 Answer

GE Top Loading washer won't agitate


you have agitator cam problems inside the transmission

Apr 06, 2009 | Washing Machines

1 Answer

Agitator won't turn and tub won't spin


The motor coupling is broken, the part located between the motor and the transmission.

Dec 25, 2008 | Whirlpool Washing Machines

1 Answer

Whirlpool noise


Ok can you take the front panel of the washer off easily?

If you can look for the motor pump assembly. Start the washer with no load, turn the water level down to the small and fill with water when it goes into agitation does it make the noise? if not turn timer to spin and see if motor makes the noise.

One other thought, maybe the smell is coming from the dryer?

Let me know. I wont be on line again until Friday Sorry

May 26, 2008 | Whirlpool LTE5243D Top Load Stacked...

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