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My Kirkland Signature Whirlpool Washer will not agitate or spin and the motor makes a load noise (like something rattling) when the tub should be moving. but it does drain water.

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  • kduirhm May 29, 2009

    Thanks for the info. I would like details on the repair process. Thanks again

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  • 18 Answers

Broken coupler. device between motor and gearcase, look under washer behind the motor for small plastic and rubber coupler. may be worn or broken. cheap part/fairly simple fix. parts house will run ou through the process or i can provide details when you are ready.

Posted on May 25, 2009

  • steven  mills
    steven mills May 30, 2009

    it's easiest if you remove the cabinet first. although I just lean it
    back and work from underneath.you need to tilt the console back.
    console has either visible screws on either side or they are hidden
    under pry off console ends.tilt it back and unplug the lid switch
    harness. the cab will lean forward and lift off the base once you
    release the 2
    brass clips holding the cab to the back.use a screwdriver,pry them
    off the cabinet.you need to remove the 2 clips holding the pump on the
    motor and move it aside,then remove the wire harness connector to the
    motor.then remove the 2 clips holding the motor to the gearcase and
    set it down. it's heavy.slip or pry of the broken coupler.from there
    it's just reversing. use a socket to install the new coupler, holding
    the socket over the coupler and lightly tap it on til it's flush, one
    on the motor, one one the gearcase, line up the rubber coupler and
    slide the motor back on so they fit together. google "coupler repair"
    for more, also try youtube for some videos that show different ways to
    do this repair. this should get you going, you can do this but just
    take your time and be careful, repair company will come out and do this
    for around $150.00-180.00 so you can save some bucks doing it
    yourself. feel free to ask for clarification. good luck

  • steven  mills
    steven mills May 30, 2009

    it's easiest if you remove the cabinet first. although I just lean it
    back and work from underneath.you need to tilt the console back.
    console has either visible screws on either side or they are hidden
    under pry off console ends.tilt it back and unplug the lid switch
    harness. the cab will lean forward and lift off the base once you
    release the 2
    brass clips holding the cab to the back.use a screwdriver,pry them
    off the cabinet.you need to remove the 2 clips holding the pump on the
    motor and move it aside,then remove the wire harness connector to the
    motor.then remove the 2 clips holding the motor to the gearcase and
    set it down. it's heavy.slip or pry of the broken coupler.from there
    it's just reversing. use a socket to install the new coupler, holding
    the socket over the coupler and lightly tap it on til it's flush, one
    on the motor, one one the gearcase, line up the rubber coupler and
    slide the motor back on so they fit together. google "coupler repair"
    for more, also try youtube for some videos that show different ways to
    do this repair. this should get you going, you can do this but just
    take your time and be careful, repair company will come out and do this
    for around $150.00-180.00 so you can save some bucks doing it
    yourself. feel free to ask for clarification. good luck

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I have a Kirkland /Whirlpool that has a two piece adijator. The bottom is moving but the top is not. I tried to take it apart but cant figure out how it comes apart. Is it suppose to lock together.

Posted on Jul 16, 2011

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Posted on Jan 02, 2017

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1 Answer

Whirlpool top loading washer, LXR9245EQ2, quit agitating, spinning and makes a clacking noise, pump looks like it's still holding the water in the tub though and won't pump out?


There are two clips that hold the pump to the motor, remove it and inspect, turn pump axle in either direction. If not replace the pump. However if you remove it you may find a sock or something in which case you can remove item and put back into service. If jammed you need to replace with a new pump. Good luck, masta tech
P.s.if water remains in tub it has something blocking it, be ready to capture any water in tub when removing hose clamps. If it a small amount you may be able to just lean it backward to hold water.

Aug 21, 2011 | Whirlpool LSR5132PQ Top Load Washer

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Won"t spin or agitate. Makes a loud rattling noise


If this is a Whirlpool manufactured TOP LOADER (such as Roper, Estate, Kenmore, Amana, and Frigidaire), you may have a damaged or broken motor coupling. Whirlpool manufactured top loading washers use a motor coupling between the drive motor and gearcase (transmission) in place of a drive belt. This configuration is known as "direct-drive". The coupling can break through normal wear and tear. Washing frequent loads of heavy items and reduce the life span of the coupler. Common symptoms include the following:

1. No spin or agitation.
2. Washer will fill and empty.
3. Drive motor still runs.
4. Strange rattling, grinding or clicking noise during agitation or spin cycles as the drum sits still.

If your washer is exhibiting these symptoms, then its probably a safe bet that the motor coupling is bad.

The following link explains how to replace one:

http://www.fixya.com/support/r3574231-replacing_a_motor_coupling

The part number for a replacement motor coupling is inlcuded in the link I provided. Replacements can be purchased at any of the following websites:

searspartsdirect.com
appliancepartspros.com
pcappliancerepair.com
repairclinic.com

All these sites are reputable and offer great service with competitive pricing, so shop and compare. The first three sites I have listed also included helpful exploded view parts illustrations to assist you with locating and properly identifying any parts you may need.

If you have any questions, please post back with your complete MODEL NUMBER (located on a nameplate along the wash tub rim under the lid) and let me know. I hope this helps you.

Dec 17, 2010 | Kenmore 24032\24036 Top Load Washer

1 Answer

Washer wont spin makes loud noise like the motor tries to turn tub but it wont spin


If this is a Whirlpool manufactured TOP LOADER (such as Roper, Estate, Kenmore, Amana, and Frigidaire), you may have a damaged or broken motor coupling. Whirlpool manufactured top loading washers use a motor coupling between the drive motor and gearcase (transmission) in place of a drive belt. This configuration is known as "direct-drive". The coupling can break through normal wear and tear. Washing frequent loads of heavy items and reduce the life span of the coupler. Common symptoms include the following:

1. No spin or agitation.
2. Washer will fill and empty.
3. Drive motor still runs.
4. Strange rattling, grinding or clicking noise during agitation or spin cycles as the drum sits still.

If your washer is exhibiting these symptoms, then its probably a safe bet that the motor coupling is bad.

The following link explains how to replace one:

http://www.fixya.com/support/r3574231-replacing_a_motor_coupling

The part number for a replacement motor coupling is inlcuded in the link I provided. Replacements can be purchased at any of the following websites:

searspartsdirect.com
appliancepartspros.com
pcappliancerepair.com
repairclinic.com

All these sites are reputable and offer great service with competitive pricing, so shop and compare. The first three sites I have listed also included helpful exploded view parts illustrations to assist you with locating and properly identifying any parts you may need.

If you have any questions, please post back with your complete MODEL NUMBER (located on a nameplate along the wash tub rim under the lid) and let me know. I hope this helps you.

Oct 13, 2010 | Washing Machines

1 Answer

When I drop the lid, the motor starts to make noise, yet the agitator won't agitate and I believe the spin cycle will not spin( Kenmore Type 111 top load)


If the washer does not agitate or spin, but will still drain, a likely cause is a broken motor coupling. Another common symptom is being able to hear the motor running, or a loud rattling sound, as the drive motor engages, but the tub no longer spins.

Whirlpool uses a motor coupling in the place of a drive belt. It is located between the drive motor and and gearcase (transmission). This configuration is known as a "direct-drive" system. It is common for the coupler to wear out with age and break. Newer versions of this coupler are more resilient and resist breakage. The following link explains how to access and/or replace one:

http://www.fixya.com/support/r3574231-replacing_a_motor_coupling

The part number for the improved motor coupling is included in the link I provided. The average cost is about $10-$15. you can purchase a replacement at any of the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

All these sites offer competitive pricing, so shop and compare. If you have questions, please let me know. I hope this helps you.

Jan 14, 2010 | Kenmore 12502 Top Load Washer

1 Answer

GE Top Loading washer won't agitate


you have agitator cam problems inside the transmission

Apr 06, 2009 | Washing Machines

1 Answer

Agitator won't turn and tub won't spin


The motor coupling is broken, the part located between the motor and the transmission.

Dec 25, 2008 | Whirlpool Washing Machines

1 Answer

Whirlpool noise


Ok can you take the front panel of the washer off easily?

If you can look for the motor pump assembly. Start the washer with no load, turn the water level down to the small and fill with water when it goes into agitation does it make the noise? if not turn timer to spin and see if motor makes the noise.

One other thought, maybe the smell is coming from the dryer?

Let me know. I wont be on line again until Friday Sorry

May 26, 2008 | Whirlpool LTE5243D Top Load Stacked...

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