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Cannot set Department Status on Sharp XE-A201

When I try to set the department status on my Sharp XE-A201 it won't work. For example the procedure I used was: I entered (ABCDEFGH) 00110183 then the @/for button but when I try to enter a department key all I get is a beep and error message E01. When I try to use any departments in Reg mode all I get is a beep and E35 error code. Help!!!!

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  • DJFOSSILSMIN Sep 19, 2009

    HI I HAVE JUST BROUGHT A SHARP ER-A410 CASH REG AND IT WAS WORKING TILL THE WIFE STARTED MESSING WITH IT IT WILL NOT WORK AS IT WAS IN REG MODE BEFORE SHE TOUCHED IT IT DID NOT SAY REG ON THE DISPLAY IT JUST HAD 0100 CAN
    ANY ONE HELP PLEASE

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I was having trouble doing a lot of things with mine.. I reset the entire register and I added everything back on.. I show you how to do this in this how to video I posted on youtube http://www.youtube.com/watch?v=FujRXXHxYtA

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Hi.
E01 is a registration error. That tells me that you didn't finish in REG mode before turning to PROGRAM. Go back to REG and finish the sale first, then go back to prog and try again. E35 means open price inhibited, so it is set for priced depts at the moment.
It looks like you are going to set the department for two taxes, negative entry, and open price.
The 8 is incorrect, as G can only be 0 to 7, so set to 7 to allow large values in the dept.
Are you sure you want it to be a negative dept? This means it will total backwards (refunding the customers purchase each time).
The standard code for two taxes would be 00110073

Let me know if you still have trouble.

Mark

Posted on Sep 01, 2009

  • flexion1
    flexion1 Sep 01, 2009

    Hi.
    E01 is a registration error. That tells me that you didn't
    finish in REG mode before turning to PROGRAM. Go back to REG and finish
    the sale first, then go back to prog and try again. E35 means open
    price inhibited, so it is set for priced depts at the moment.
    It looks like you are going to set the department for two taxes, negative entry, and open price.
    The 8 is incorrect, as G can only be 0 to 7, so set to 7 to allow large values in the dept.
    Are you sure you want it to be a negative dept? This means it will total backwards (refunding the customers purchase each time).
    The standard code for two taxes would be 00110073

    Let me know if you still have trouble.

    Mark

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