Question about GE Spacemaker JVM1740 Microwave Oven

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Heard on news of fires even when off

No problem at the moment, its new but heard news reports of fires, even when not on

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  • 9,085 Answers

That's usually form shorted or shorting keypads.

What to look out for is is you get an F3 error on your keypad (assuming you have a GE - the code is different on other brands).

Direct spraying of cleaners on the keypad and steam from the cooktop can damage the controls or short the keypad.

I always recommend that you spray non-ammonia cleaner on a soft cloth (not a paper towel which can scratch) and gently wipe the keypad.

And I always recommend that you use the vent fan when cooking on the stove top to keep heat, steam, and grease out of the controls.

Or just to be safe, you can just leave the oven's door open at night or actually any time you're not using the oven..

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on May 26, 2009

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1 Answer

When microwave is set and start is pushed sparking occurs up in the area of the right side wall and immediately shuts off


Dear Joe,
As a retired fire fighter, I can give you a good answer.
You have a problem that should likely require a new microwave.
You have an electrical short inside it, an if you keep trying, it will soon catch fire, and burn.
Sorry for the bad news.
Some cities & towns have shops that repair microwaves, you may wish to see if your does, remembering to ask the cost of the repair first.
God bless your efforts.

Mar 20, 2017 | In Microwave Ovens

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I have phoned 08000094837 to report i have a fridge freezer 0610422010, CDA539F, which i beleive is on the list of faulty ones, but i keep getting cut off. what do i do now. Thanks missJ Gilmour


You have a Beko model which may have the fire risk fault as the serial number begins 06.

The story has been going for a while now, but as it was widely reported yesterday then you will definitely have problems calling the Freephone line as many other owners will also be worried.

You only have two options:-

1. Continue to try and call the helpline, or;

2. Visit the Beko recall website and click on the link at the bottom of the page. You'll effectively get exactly the same response as for the phone number.

You may also wish to read the BBC News report which gives details of the fault.

Jul 06, 2011 | Microwave Ovens

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Microwave doesn't warm or cook food or water


This is a very common fault on all makes and models of microwave ovens, and most of the time the cause is a failed magnetron. This is the part which produces the microwaves and it's usually the single most expensive component in the oven.

Magnetrons are a bit like light-bulbs: they can blow at any moment from the day they're manufactured and once they blow they cannot be fixed. Replacement is usually straightforward but does require that the oven has the outer casing removed (disconnect from the power supply first!) and there is some simple disassembly. The new magnetron must be fitted with a new microwave gasket (it's a crushable copper wire mesh collar which cannot safely be reused). The bad news is that unless the machine is still under warranty, the high cost of a new magnetron usually means that it's cheaper to replace the complete oven.

Sep 21, 2010 | GE Profile Spacemaker Over-the-Range...

1 Answer

I have a Galaxy 721.65022400 microwave oven. It is currently working fine but I have heard of numerous cases of microwaves causing fires. Do you know of any such reports or recalls involving this...


That one is made by LG for Whirlpool and rebranded Galaxy to be sold by Sears as a Kenmore.

(Confused yet?)

The majority of shorting keypads I've heard have been in Samsungs and Samsung-made ovens, especially GEs.

You can find recall information at each manufacturer's Web site, or visit recalls.gov.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

May 31, 2010 | LG MV-1444Y Microwave Oven

2 Answers

Smelled like something was burning and stopped heating. Turntable and lights work


March 2012 - GE does not support customers mad.gif

I have GE microwave with a failed Magnetron. It is emitting large sparks. Upon removing the magnetron I found that the sparks left residue where they are leaking from the cylindrical shaped piece on the end of the Magnetron.

The Magnetron is under warranty.

BUT

GE WILL NOT HONOR THEIR WARRANTY AND SEND A MAGNETRON.
GE HAS SENT OUT HUNDREDS OF MAGNETRONS TO CUSTOMERS - SEARCH ONLINE TO SEE THIS IS TRUE.

I called GE PARTS, GE support and GE consumer relations department. They changed their policy two weeks ago and require a service technician to replace the part.

THE COST IS $220 FOR THE REPAIR TECHNICIAN.

Since I already removed the part the service technician would have to put in 3 screws and plug in the cable...FOR $220...I PAID $229 FOR THE MICROWAVE NEW!!!!

DO NOT BUY GE.
DO NOT BUY GENERAL ELECTRIC.

GE DOES NOT SUPPORT IT'S WARRANTIES UNLESS YOU ARE WILLING TO PAY THE SAME AMOUNT THAT YOU PAID FOR THE PRODUCT!!


Further research:

GE Microwaves can spontaneously turn on and start a fire - see Consumer Reports web page here:
http://www.consumerreports.org/content/cro/en/consumer-reports-magazine-march-2012/kitchen-fire-safety.html

Further evidence GE retroactively changing their warranties:
http://www.complaintsboard.com/complaints/ge-california-c197693.html

Nov 30, 2009 | GE JVM1650 1000 Watts Microwave Oven

1 Answer

Microwave is shooting sparks from the bottom it is a Goldstar made in 2003.


Hello, W/D here.

Sparks shooting out of anything is bad news. The good news is that the price of microwaves has fallen quite a bit, and the technology has actually improved, even since 2003. Making even a service call to repair your microwave will likely cost you more than it is worth. Your money will be better spent in placing it towards a new microwave. This is just my opinion, but I have worked on a few of them.

Best regards, --W/D--

Aug 16, 2009 | Goldstar Microwave Ovens

1 Answer

My mothers Kenmore countertop microwave oven caught on fire late one evening. She remembers nothing of the fire circumstances as she was in a burn center for six weeks. My sister had the same model...


There is a GE/Kenmore recall: http://injurylaw.reganfirm.com/2007/12/articles/defective-products/cpsc-notice-ge-ge-profile-kenmore-microwave-ovens-recalled/. I don't know if your relative's models are involved. I suggest that you file an incident report with the Consumer Product Safety Commission.

Aug 03, 2009 | Kenmore Microwave Ovens

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Emerson Microwave (mw8992rd) not heating up


I have replaced the main fuse on this model. Though blown main fuses are common in this model, it will not even turn on when they blow, so your problem is most likely NOT a blown fuse. I had heard of your problem so, when replacing the main fuse inside one, I looked for additional fuses and saw none. The store was wrong. Even if it were a fuse, the security Torx screws mean that you couldn't replace the fuse anyway.

This microwave seems to have been haphazarly been recommended by Consumer Reports, but it is terribly unreliable. The turntables break when popping popcorn, the main fuse repeatedly blows, and they also stop heating.

Oct 19, 2008 | Emerson MW8985W Microwave Oven

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