Question about Lexmark X9350 All-In-One InkJet Printer

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Can't receive incoming faxes!

I just bought this new Lexmark after my last one died.  I can send faxes, but not receive them.  The machine will ring, but not receive the fax.  Auto Answer is on, and it is in Fax Mode.  I have tried uninstalling and reinstalling, rebooting, etc. and I get the same thing.  Any suggestions??   i can send faxes but can not receive them

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How may phones you got in your house is one question of mine, Yes thsi does matter. I have the same issue when there are more then two phoneson the same line if this is not the issue the modem inside needs to be replaced, Thanks you

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Lexmark pinnacle pro901 will not receive faxes i can send but can not receive what do I do


Are you sharing your home phone line with your fax? Do you have an answering machine or a voicemail feature in the same line?
If you have an answering machine connected to the same line as the fax, set the answering machine to answer incoming calls before the printer does. Increase the number of rings by a factor of 3 over the answering machine. For example, if the answering machine is set to pick up on 4 rings, set the printer to pick up on 7 rings.

If you have a voicemail feature in the same line as the fax, you may want to subscribe from your phone service provider for a distinctive ring pattern feature. You can program your printer to have a distinctive ring pattern and phone number for incoming faxes.

Nov 02, 2011 | Lexmark Pro901 All-In-One Inkjet Printer

1 Answer

I have a lexmark x5650 printer and I can send a fax but I cannot recieve a fax. Can you please help me?


Ensure that the telephone/fax line is plugged into the Line port on the back of Lexmark printer and not in the Phone port.

If you have an answering machine connected to the same line as the fax, set the answering machine to answer incoming calls before the printer does. Increase the number of rings by a factor of 3 over the answering machine. For example, if the answering machine is set to pick up on 4 rings, set the printer to pick up on 7 rings.


If you have a voicemail feature in the same line as the fax, you may subscribe from your phone service provider for a distinctive ring pattern feature. You can program your printer to have a distinctive ring pattern and phone number for incoming faxes.

Jul 26, 2011 | Lexmark X5650 All-in-One InkJet Printer

1 Answer

I can send a fax without any problem, but am not able to receive. I have set it to send after 3 rings, but the phone rings and then my answering machine comes on. I just turned my answering machine off. ...


Set the answering machine to answer incoming calls before the printer does. For example, if you set the answering machine to answer calls after three rings, set the printer to answer calls after five or six rings. Also, make sure the fax line is plugged into the Line port on the back of the printer and the fax settings are correct (phone number, pick-up on rings, etc).

May 12, 2011 | Lexmark X5075 InkJet Printer

1 Answer

Cant send faxes or recieve


Do you still have the problem?

Did you go through the entire setup procedure according to the manual including the fax/tel set up? Fax/tel setup tells the fax machine how you are using it. For example is the phone line used for just receiving faxes or is it used to receive phone calls AND receive incoming faxes OR is there a telephone answering device (TAD) attached to your phone line. If there is one, set it to 2 rigns. If you have it set to 4 rings the fax could disconnect before receiving the incoming fax. If you cannot send, then it has to be a line problem assuming you went through all the set up procedures correctly. Short of this you may have a bad unit and need to return it.

Apr 20, 2009 | Lexmark X4270 All-In-One InkJet Printer

2 Answers

LEXMARK X5495 New printer, can't send receive faxes


Fax machines are ANALOG devices and will not work reliably on DIGITAL phone lines

Jan 26, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Not receiving any faxes but sending


Note: check your equipment for:
Fax machine must be connected to an answer machine

Receiving a fax automatically:
1 Make sure the Fax Auto Answer light is on.
2 To set the number of telephone rings before the printer automatically receives faxes,
Receiving a fax with an answering machine
When a telephone ring is detected, the answering machine picks up the call.
If the printer detects a fax, it receives the fax and disconnects the answering machine.
If the printer does not detect a fax, the answering machine receives the call.
2 Set the answering machine to answer incoming calls before the printer does.
For example, if you set the answering machine to answer calls after three rings, set the printer to answer calls
after five rings.
3 To set the number of telephone rings before the printer automatically receives faxes.

Oct 31, 2008 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

How do I set up my X7170 to receive a FAX?


Link
Receiving a fax You can choose to receive a fax automatically, manually, or through an answering machine.
Note: For your All-In-One to receive a color fax, the machine from which you are receiving must also support color faxes.
Automatically Recommended for a dedicated fax line
Your All-In-One automatically accepts incoming faxes using the automatic answering mode. When the Auto Answer light is on, the All-In-One receives a fax after the specified number of rings set in the Options menu.
To set a number of rings for the automatic answering mode:
  1. On the control panel, press Mode repeatedly until Fax is selected.
  2. Press Options until ANSWER FAX WHEN appears.
  3. Press + to choose After 1 ring, After 2 rings, After 3 rings (default), or After 5 rings.
  4. Press Select.
  5. Make sure the Auto Answer light on the All-In-One is on.
When the number of rings that you set is detected, the All-In-One automatically receives your fax.
Manually Recommended for a shared fax and telephone line
You can choose which incoming faxes to accept by setting your All-In-One to manual answering mode.
  1. Make sure the All-In-One Auto Answer light is off.
  2. Press *9* on the telephone after you answer the telephone and hear fax tones.
  3. Hang up the telephone.
The All-In-One receives your fax.
Answering machine Recommended for a shared fax and telephone line
To receive a fax with an answering machine connected to your All-In-One, set the answering machine to answer incoming calls before the All-In-One does. For example, if you set the answering machine to answer calls after 3 rings, set the All-In-One to answer calls after 5 rings.
  1. On the control panel, press Mode repeatedly until Fax is selected.
  2. Press Options until ANSWER FAX WHEN appears.
  3. Press + until After 5 rings appears.
  4. Press Select.
  5. Make sure the Auto Answer light on the All-In-One is on.
When a ring is detected, the answering machine picks up the call.
  • If a fax is detected, the All-In-One receives the fax and disconnects the answering machine.
  • If not, the answering machine completes the call.
Note: You must set up the equipment as shown in connecting to an answering machine.


May 21, 2008 | Lexmark X7170 All-In-One InkJet Printer

3 Answers

Can't receive incoming faxes!


It sounds like maybe the printer is not picking up the incoming call. Check to see that the printer is the first thing connected to the phone jack. If you have DSL you will need to plug the printer into the "phone" side of the DSL filters that you have on all your phone jacks.
If you have an answering machine it should be plugged into the printer's phone jack - not the other way around. The printer is smart enough to pick up fax calls and pass voice calls on to the answering machine if you get it hooked up right. Check the user's guide for more specifics.

Oct 15, 2007 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Lexmark x73


Yes you need to connect to computer to receive and send fax........ Telephone as to connected to dial up modem of the computer if you dont have dial up modem then the faxing wont work.........



About Distinctive Ring Pattern Detection (DRPD)
"Distinctive Ring" is a service provided by some telephone service providers. Two phone numbers are assigned to one phone line so that you will hear different ring patterns for incoming phone calls than for incoming faxes. If you subscribe to this service, follow the instructions below to program your All-In-One to use it.
On the X125:
Press Setup once, then press Menu nine (9) times until DRPD appears on the display.
On the X63:
  1. Press Setup once, then press Menu eight (8) times until DRPD appears on the display.
  2. Press Options until you see Learn, and then press Start/Yes.
  3. Dial the phone number that you want to use as a fax number. (Do this from a different phone line, not from the line the fax will be installed on.)
  4. Press Setup.
  5. Press Menu until you see Fax Receive Mode on the display.
  6. Press Options until you see DRPD, and then press Start/Yes. The All-In-One detects the ring pattern and answers all incoming faxes on the second ring.

Sep 20, 2007 | Lexmark X73 All-In-One InkJet Printer

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