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Be sure to try a brand new needle and check that it is installed correctly. If that doesn't help, then, as Bill recommended, the machine is probably out of time and needs service.
I ordered the manual through http://www.mastersewusa.com but still do not have the download link. It has been almost a week now. The site said it would be in my e-mail in 3 hrs. Well today is day 5.
Unfortunatly it won't be free, as all websites I have found charge for the manual. MASTERSEWUSA.COM however was the least expensive, charging $5.00 for the manual. Hope this helps! Matthew
The impulse is to blame the bobbin, because that's where the thread bunches. But the problem is probably with the top thread tension. The tension is too loose, allowing the bobbin to help itself to all the thread it wants. Retrace the path of the thread from spool to needle and see if you missed anything. The instructions in my VX1005 manual are not clear. I had to try a couple of paths before I got it right. Make sure the spring in the tension disk setup is moving freely. You should feel a fair amount of resistance when you pull on the needle thread. Hope this helps.
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