Question about Canon PowerShot SD500 / IXUS 700 Digital Camera

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Connection to the computer doesnt register

When i connect my canon digital camera to the computer, neither responds in the usual way. The computer does not even register that the camera is connected. All the appropriate software has been downloaded and i have not had this problem before. Help me!

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It's very hard to troubleshoot software problems online, and it likely is a software issue. But why put up with the headaches of bad software in the first place? Please see the following blog article, as it describes the use of a card reader as a much easier, faster, and less error prone way to download your photos. In fact there are several important reasons discussed in the article for using a card reader vice downloading from the camera. USB Card readers are also very inexpensive these day, with cost virtually not an issue:

http://camerarepair.blogspot.com/2009/01/how-do-i-download-photos-or-pictures.html

Posted on May 25, 2009

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Posted on Jan 02, 2017

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I too have a Canon 20D and receive the same message. Zoombrowser works fine with my Canon G3, so the way I get around this problem is by using the other software that came with the 20D called EOS Viewer. This software will download your images every time. You might try sending a note to Canon's support team on the Canon website. They are very quick to respond to all questions and they can probably respond to this question too. Good luck!

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