Question about Sony DRU-710A DVD±RW Dual Layer Burner

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Wont Read OR Burn DVD's

Hey , i have a Sony DRU-710A DVD-RW and it wont let me burn DVD's OR read DVD's , i am running Windows XP Professional and i have Nero Burner , i dont know whats wrong with it , it will let me read CD-R's and i think i can burn CD-R's but other then that it wont let me do anything that has anything to do with DVD's and it confuses me cuz it says right on it that its a Sony Dual DVD-RW Drive , can you please help?

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Hi There that is a hardware failure inside the unit there are two different lasers in the one head one for cd and one for dvd it sound like the dv d head has failed if the unit is new or under warrenty its time to speak to your supplier or if not bite the bullet and invest in anew unit


sorry for the bad news

Regards AL "Alstech"

Posted on May 25, 2009

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