Question about Dell 962 Photo All-In-One InkJet Printer

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Had to re install windows and right after that my printer dell 926 all in one would not scan any more

Printer wont scan

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How do I install my Dell Photo 926 printer to Windows 8.1?


I am sorry to say you that Dell 926 All In One Inkjet Printer is not compatible with Windows 8/8.1 operating system from the link:
http://www.dell.com/support/drivers/us/en/04/Product/dell-926
I would suggest you to install the printer drivers in compatibility mode.

After downloading the drivers form the Dell's Website or if you got a CD/DVD with you,

Right click on it and select Properties, and then The Compatibility Tab at the top.
Check the box for Compatibility Mode then select Win 7 from the drop-down list.
Double click Setup or Install to then install the software.

Oct 26, 2013 | HP ljM1005-HB-pnp-win2kxp-en.exe

1 Answer

I am trying to scan pics to my computer it was unable to retrieve application then when I use defaults it says requesting scan failed


I would say that you need to reinstall your software. Your pc is not finding the scanning software. Sometimes programs become degraded over time. You should also :
Right click on my computer>select properties>device manager>scroll until you find your dell 926, then right click on it and click on install new driver> choose the option to find driver on my compter. You may not need it, but you might.

Dec 16, 2010 | Dell 926 All-In-One InkJet Printer

1 Answer

My 926 wont scan anything and it always saiyts failed plus it has scan to types from like ten years ago. please help


I had the same problem with my 946 i downloaded the new firmware and software from dell and the program walked me through it

May 19, 2010 | Dell 926 All-In-One InkJet Printer

1 Answer

I can't scan with my printer


try to remove the driver software and after a restart re-install the driver on the pc and see what happens.

Dec 08, 2009 | Dell 926 All-In-One InkJet Printer

2 Answers

I can print from my Dell 926 all in one, but it wont scan


Try removing your 926 icon in Printers and Faxes, disconnect the USB cable, restart your computer, reconnect the USB cable, see the 926 and install the driver again. If scan has never worked, you probably need a different driver.

Hope this helps.

Aug 06, 2009 | Dell 926 All-In-One InkJet Printer

1 Answer

Won't scan


Hello,

Kindly try to check if you have completed all the installation of your dell 926 driver including the driver for your scanner. Then Please you can reinstall it and reconfigured the setting to be able to use the full features of your dell 926.

Thanks

Aug 01, 2009 | Dell 926 All-In-One InkJet Printer

1 Answer

Dell photo 926 wont scan


Replace the USB Cable to a new one 3.0

Jun 10, 2009 | Dell 926 All-In-One InkJet Printer

1 Answer

Dell Photo 926 printer scanning problems


Go to Control Panel, then Programs and Features. Uninstall the Dell printer software.

Then, go to Control Panel, then Device Manager. Locate the printer, right click on it, and select uninstall.

Disconnect the printer from your PC.

Go to the Support section of Dell's web site, download the latest driver for your printer.

Restart your PC.

Install the software. Connect your printer when instructed to, or after the software install has completed.

Let me know if you still have issues :)

Apr 28, 2009 | Dell 962 Photo All-In-One InkJet Printer

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