Question about HP PSC 2355 All-In-One InkJet Printer

1 Answer

Hp 2355 PSC isn't able to install to my pc

I bought a used computer and it has Windows Vista Ultimate. When I try to run the disc for my HP2355 I get a msg: THE OS DOES NOT MATCH THE SUPPORTED OPERATING SYSTEM. IF THE CURRENT OS IS REPORTED AS A NUMBER IT IS BECAUSE THE OS WAS RELEASED AFTER THE HP SOFTWARE.
It shows my system as OS600. I spoke to the seller and he doesn't have clue. This printer, although a few years old, shows compatible with Windows 98 as well as Vista. I got the printer to work using workarounds but I cannot align the cartridges so my photos are really poor quality. I need the Printer software to align the cartridges. Even if I try to align straight from the printer, I get the error msg: ALIGNMENT FAILURE. Any suggestions would be appreciated.

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  • cassandra705 May 24, 2009

    rylee_smith:
    you fixed it! thanks a million! I found the HP website but there was too much to search, you got me on the exact page and set me on the right path. I can now align my cartridges and my test photos look great! thanks again!


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Hi

You need to download the software from the following link as the CD that you are using might be old one.

HP PSC 2355 All in One Printer

Please do rate the solution as FixYa and revert for further assistance.

Thanks
Rylee

Posted on May 24, 2009

  • Rylee Smith
    Rylee Smith May 24, 2009

    Thanks for using FixYa. And thanks for rating the solution.



    Rylee

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1 Answer

HP2355 woln't work with windows vista


You my need to update your driver.

Go to this page

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-47767-2&lc=en&dlc=en&cc=us&lang=en&os=2093&product=422000

Download the driver, double click the file and follow the directions carefully.

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Try not using the disc. Just plug in the printer to the computer. Vista will try to automatically realize the new hardware. Vista may need to download drivers from the web; insure your browser/internet is on. Your can also try www.hp.com for additional downloads or solutions. Good luck.

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Hello,

I have encountered the same problem and might have a solution:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=390347&prodTypeId=18972&prodSeriesId=390347&objectID=c00710491

This is from the HP site. I will be trying it tonight when I get home....if it does not work I will let you know with another post.

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http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=422000

Vista has had notoriously poor driver support, but it is improving. There is no reason I can think of the driver above wouldn't work. But if this is the case the generic HP deskjet drivers will work.

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Installation of HP PSC 2355 Problem


Hi ,
if u want prosiger for installation of psc 2355 please follow the steps
  • frist u remove printer usb cable from CPU
  • uninstall all drivers & software of printer withc u try ...
  • insert installation cd in rom
  • start installation & follow the steps .
  • it will get massage looking for new hardware or please connect u r printer
  • please connect u r printer in online
  • make sure u r printer is power on before u connecting to u r CPU
  • it will get recocnised u r printer follow the instructions
  • get finish installation.
check in printers it will be install or not ...


if this information is useful for u please Rate me.............

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Its a Simple and Common Problem for This Model HP Psc

Ie, when you need to install drivers first disconnect the printer and start installing the drivers. After few miniuts it will ask "please connect the printer" Simply connect the USB port to computer thats all

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