Question about HP DeskJet 960c InkJet Printer

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Suddenly I am getting a message that the color cartridge is "not compatible" and it refuses to print. If I take the cartridge out, I still get the message. I have tried cycling power. No change, can't

Hi I have a hp960c printer. Suddenly I am getting a message that the color cartridge is "not compatible" and it refuses to print. If I take the cartridge out, I still get the message. I have tried cycling power. No change. Thanks! Richard rich.rosenberg@yahoo.com

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If genuine cartsTry cleaning the gold contacts on cart first, with distilled water. Let dry and try again.

Posted on May 24, 2009

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Cartridge Error 50C consult user guide. I


Error messages; Error: "Cartridge Error 50C"; Cartridge error; Black cartridge missing; Color cartridge missing Solution Cartridge Error 50C
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Try switching the cartridges around.You may have them reversed.
Black in Color slot - Color in Black slot.

Jul 07, 2008 | HP Office Equipment & Supplies

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