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Freezer and refrigerator not cold, temp does not change when settings are changed.

We have a Frigidaire refrigerator with top freezer, purchased 01/05/2002. Model No. FRT18KD3AW2, serial no. BA15123530. The freezer and refrigerator portion is not cold and temperature does not get colder when settings are changed. I'm curious what the life expectancy is for this model refrigerator; whether we should get it serviced or replace it. Thanks for your reply.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Freezer quits working

Solution Found! The problem is when the temperature surrounding the refrigerator in the garage falls to < 45 degrees, the thermostat regulating the refrigerator will not call for the compressor to kick in to provide cooling (it's temperature requirements are being met). Since there is no demand, the compressor will not cycle, which is how the freezer is kept cold, and the freezer eventually warms up to match the refrigerator temperature. Frigidaire makes a "Cold Kit" that I ordered and installed from RepairClinic.com for $22 (Item #: 1037646; Description: Garage kit). It's basically a strip heater that runs off the control power to warm the thermostat and causes the compressor to cycle once to twice a day to keep the freezer frozen. After installation, the refrigerator stays at 40-45 and the freezer stays around 0 degrees.

Posted on Mar 19, 2008

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22yooper
  • 828 Answers

SOURCE: freezer works but fresh food seems warm

If you have frost on the back wall of the freezer compartment you have a defrost problem. When the freezer coil does not defrost the refrigerator does not get air for cooling.

Posted on May 22, 2008

freetek
  • 5568 Answers

SOURCE: FRIGIDAIRE NOT KEEPING FOOD COLD OR COOL

Higher settings always equal 'colder.' I've never seen a refrigerator/freezer that was in good condition and didn't perform well with the control set to only half of the scale available.  
I don't know how old your unit is, or if it has ever been moved, but you may have lost coolant over time or the fan that forces air through the condenser coils under the cabinet may not be running.
You should feel some warm air coming through the front grill while the compressor is running. If you don't, then the coils are unable to dispose of the heat collected from inside the cabinet. These coils do gather a ton of dust over time that reduces their efficiency so you might want to check behind that grill to see how much has accumulated there and carefully remove as much as you can without disturbing the coils too much since they are kind of fragile.
Removing the grill for access is always kind of a challenge but most are held in place by spring clips.   

Posted on Sep 25, 2008

ryeisenman
  • 9 Answers

SOURCE: cold freezer/warm refrigerator

Same problem with Frigidaire Gallery model#GLRT182SAW5 (dated 2002 on back of case)

Vents were blocked with ice. Vents (from top compartment to lower) located behind light. You can check by poking a chopstick up the (2) holes; be careful not to hit fan blades.

Solution:

- took freezer coil cover off in back; checked that defrost heater element was working (marked and rotated the timer in the hole next to light); checked that fan working. Found ice in the vents and defrost drip area. Got it out with hair dryer.

- cleaned compressor coils in back (check fan is rotating; also tweaked some of the compressor tubing bends to make them more smooth - read somewhere about a manufacturing defect ...); blew out drip tube from defroster while down there.

- Set the freezer control to WARM and the refrig control to COLD (THIS SHOULD IMPROVE AIR FLOW FROM TOP TO BOTTOM).

- Put thermometers in top and bottom. Checked that refrigerator cycles (not running continuously). Checked that cold air is coming down from (2) vents behind light.

OK: so far, so good. Lower compartment is 40 or under. Top is under 18.

CONCLUSION: Suspect marginal design. Had problems with another similar model where defroster ice doesn't drain correctly, pools and refreezes. Leading to blocked vents as well as blocked defroster drain and similar problem including dripping water from top to bottom and warm bottom.

MAYBE KEEPING THE FREEZER CONTROL AT WARM GETS AROUND THE PROBLEM?? ANYWAY, ITS WORKING FOR ME FOR NOW !!

Posted on Dec 13, 2008

  • 1 Answer

SOURCE: Kenmore refrigerator model 253 not getting cold

i have the same problem: botttom of refrigerator does not cool.
freezer working ok.

Posted on Mar 18, 2009

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Good Afternoon Friend,

I understand that your Frigidaire freezer, model# FRT18S6AWX, is not getting cold enough in either the freezer or refrigerator. I suggest changing the settings to a colder setting and give it 24 hours to stabilize at the set temperatures. Also, I recommend cleaning the toe grille and condenser coils. You can do this by taking the toe grille off and cleaning it with soap and water and rinsing it thoroughly with water. While the toe grille is off, get your vacuum with extension, and vacuum underneath your refrigerator. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your refrigerator status has changed successfully. Hope this is helpful.

-Best Regards-
WP

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