Question about SanDisk Sansa e250 MP3 Player

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My sansa e250 mp3 player is not turning on and charging.

Hi,

 

my sansa e250 mp3 player is got stuck and it's not turning on and charging.

 

Even i have tryed to hold the menu button till 20 seconds but no use.

 

please help me..

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Try this;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Posted on Oct 22, 2007

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Either that or you could go out and buy a new battery.

Posted on Oct 21, 2007

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I had the same problem.  the solution i used was to unscrew the back and pop the battery out and put it back in.  the only other option is to wait for the battery to die, which can take a while.  it's definitely a flaw with the sansa.  its happened twice within 6 months...  good luck

Posted on Oct 21, 2007

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1 Answer

I have the sansa e250 mp3 player,and i want to format it,how can i do that?


Hi!

Please follow this:
  • Disconnect the device from your computer and turn it on
  • Go to Settings > USB Mode > MSC
  • Connect the device again
  • On My Computer, look for Sansa E250 (Removable Drive)...
  • Right-click on the E250 and choose Format
  • Click "Start" and agree to start the formatting process
  • Done!
If you are satisfied, rate my solution with 4 "thumbs" or (even better) add a testimonial.

Good luck and Best regards,
Pelu.

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Having gone over a month with no response, I assume the reset solved the problem.

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Hi,
The software gets stuck. You just keep on pressing the menu button and center button for two to three minutes it will switch off automatically .

Hope it works .

Thanks for using Fixya.

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MY SANSA HAS BEEN STUCK IN THE REFRESH DATABASE MODE AND WILL NOT TURN ON NOR OFF . IT WONT EVEN CHARGE EVEN THOUGH IT IS SHOWING A FULL BATTERY HELPPPPPPPPPPPPPP THANK YOU MRS.C.L.C.


This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

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Hold the menu button down for 1-2 mins and that will restart it.
This is called a power-cycle and will restart it when it is in the "stuck" position from unplugging too quickly or turning on too fast.

Oct 20, 2007 | SanDisk Sansa e250 MP3 Player

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