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Microwave door hook broken

I have an integrated Neff H5470 microwave with a broken door; the problem appears to be with the hook mechanism in the door, which has lost its spring. I think I can buy the part for about £4.25. Is it easy to fit?

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Re: Microwave door hook broken

Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the screws you need to remove.


Posted on Dec 02, 2007

Re: Microwave door hook broken

I need to replace the bottom the bottom hook of my microwave. Please tell me what to do.

Posted on Feb 21, 2008

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1 Answer

Micro wave stops working after 30 secs

Replace the door interlockswitches - or try re-positioning the existing set. They wear after time

Jun 08, 2012 | Neff H5470 Microwave Oven

1 Answer

Fuse intact in supply lead but Neff H5470NO appears 'dead' - nothing working and no indicator lights is there another fuse ?

Dead appliance, power on wall outlet.


Attempt this only if you are competent.

If your appliance has absolutely no functions at all, remove it from the mains supply, remove the case and see where the mains lead goes in to the appliance and follow the cable until you find the main fuse.
The usual cause of this fuse failure is the door switches are contaminated or sticking. Check the door switches before putting power back on to the appliance.
Hope this helps.

Feb 16, 2011 | Neff H5470 Microwave Oven

1 Answer

Cant open door

Sounds like the internal pressure latch is hung up or broken. Unfortunately, they're made of cheapo plastic and break. Fortunately, microwaves are super cheap to replace these days. We just bought a nice one at Costco for $99.

Feb 03, 2011 | Neff H5470 Microwave Oven

1 Answer

My Neff 900 is not working and displaying the H95 code .... what's the problem ?

It's nothing more than the door catch, remove the outer cover and adjust the switch. it's on a slot and that moves out of position. just pull it back in position ans nip it back up. simples!!

May 29, 2010 | Neff H5470 Microwave Oven

1 Answer

The spring operating the door interlock has gone. Is replacement a simple job?

Simple if you know how. There are componants in a microwave that can KILL, or hurt you, even if unplugged for a long period of time.

Dec 24, 2009 | Neff H5470 Microwave Oven

1 Answer

Switching off after 23 seconds without heating

Hi Paul, did you get any answer for that?? My neff is giving me same problem.. if you know what is the solution can you please e-mail me to Regards

Oct 31, 2009 | Neff H5470 Microwave Oven

1 Answer

Microwave wont run, displays E 10 on the screen and also microwave fault, press stop to acknowledge, just changed the door.

e 10 is the internal safety fuse has blown this often happens if door is altered for any reason moving the door can effect the setting of the monitor switches these are set to a high tolerance to avoid operation of microwave with door open changing the door has shifted these settings and blown the fuse, replacing the fuse may be enough to get it going but it should be checked for leakage.

Jun 11, 2009 | Neff H5470 Microwave Oven

2 Answers

NEFF H5470NOGB Microwave door latch fault

theres a small plastic hook inside the door which holds a tension spring this will have snapped off stopping the latch from entering the lock its actually quite easy to fix the inner plastic frame can be unclipped with a small flat blade screwdriver exposing the hook mechanism and the spring will be lying in the bottom of the door frame you can reconnect it to the metal inner frame it stretches the spring a little more but it will never snap again ive done this loads of times with no probs otherwise you will have to replace the outer door to reinstate the broken hook.

Oct 27, 2008 | Neff H5470 Microwave Oven

1 Answer

H5470 built in microwave

sound like the door monitor switched has blown or shifted out of position if the switches dont operate in tandem when door is opened or closed it will blow the 10 amp fuse and kill the display they will need to be checked by engineer if it is monitor switch they are not expensive to replace.

Apr 01, 2008 | Neff H5470 Microwave Oven

1 Answer

Neff Microwave H5470SOGB

if appliance runs for approx twenty seconds this is nearly always a magnetron fault usually a cracked magnet or burnt out anode the electronics are detecting an unusual power fluctuation and shutting appliance down for safety you will need service tech to sort.

Jan 05, 2008 | Neff H5470 Microwave Oven

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