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My webcam works but doesn't work on my Sony VAIO using AIM

I have a Sony VAIO FW330 laptop. My built-in webcam works with the pre-installed ArcSoft WebCam Companion 2 software. However, it doesn't work on my AIM account. My friend can't see me and I can only see her in intermittant snapshots.

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  • Anonymous Mar 26, 2014

    arcsoft webcam companion issue. help me asap

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Posted on May 24, 2009

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1 Answer

My Sony Vaio came with ArcSoft Magic-i Visual Effects and the webcam doesn't work?


In the ArcSoft Magic-i Visual Effects - look for its preferences and set the Video device properly... If still does not work download the Cam driver and reinstall it.

May 19, 2012 | Sony Computers & Internet

1 Answer

I have a sony Vaio VGN_FZ4000, after upgrading to Windows7, it says there is no camara instaled, I went to sony help but all they have are software for the camara no drivers. the camera my laptop have is...


Those 2 software packages offered by Sony on their web site, (a) ArcSoft Magic-i Visual Effects, and
(b) WebCam Companion Software, may just include the driver necessary to get their packages to
work with Win7 - pick one an install it - if the camera works, you got the driver. If the camera still
refuses to work, then all you have to do is de-install the package, install the other one and
give that a try.

The Sony drivers support page (for the Vaio VGN-FZ4000):
http://esupport.sony.com/US/perl/swu-list.pl?mdl=VGN-FZ4000®ion_id=1

May 17, 2011 | Sony VAIO VGN-CR120E Notebook

1 Answer

Hi.. my Laptop's built in camera is not working. Dont really know what is the problem as I've never used it yet neither I can find any setup info to locate is it ON or OFF. I mean I'm an old timer so...


Hi salkh10,

The Motion Eye Camera on the Computer will be enabled automatically when the Computer starts. You will need to open the "ArcSoft WebCam Companion" Software to use the Camera.

You can locate the ArcSoft WebCam Companion Software by click "Start", "All Programs", "ArcSoft Webcam Companion".

This should help you to use the Camera.

If the Camera is not working in the Webcam Compnion Software, you may need to re-install the Drivers and Applications to fix it. Please try using the Application to check if that works.

If not, please post back with the version of the Operating System installed in the Computer.

Thanks,

Good Luck!

Thanks for using FixYa.

Oct 21, 2010 | Sony VAIO VGN-SZ480 Notebook

1 Answer

How do i set up my webcam built in my laptop its motion eye?


Hi remopuccio,

You can use the Motion Eye Camera using the "WebCam Companion 2" Software installed in the Computer. To locate the Application, please click "Start", "All Programs", ArcSoft WebCam Companion 2" and "WebCam Companion 2".

If the Camera is not working with the WebCam Companion 2 Software, you may need to re-install the Camera Applications and the Drivers in the Computer to fix the issue.

Hope this helps.

Good Luck!

Please post back if you require further assistance.

Thanks for using FixYa.

Oct 20, 2010 | Sony VAIO VGN-CS215J/W Notebook

1 Answer

Arcsoft webcam stopped working on sony vaio


arcsoft webcam doesnt work, i need help !

Aug 20, 2010 | Sony Computers & Internet

1 Answer

My sony motion eye software stopped working out of


the camera software that sony vaio vgn-ns190j/s uses is arcsoft webcam companion software..

1.uninstall the arcsoft webcam companion camera software from programs and feature
2.uninstall the camera driver from device manager
3.download and install the camera software from

http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNNS190JS&upd_id=3834&os_id=34

hope it works! goodluck ü

Mar 29, 2010 | Sony VAIO NS Series Notebook

1 Answer

How do you use a built-in webcame on a sony laptop? how to access it?


Sony Vaio PCG-K35 laptop doesn't have an integrated video camera., so if your coomputer has an integrated web camrera must be talking about a different Vaio laptop model.
The laptop with an integrated video camera will have basic software to use it .
For instance, my VAIO VGN-FW21M came with ArcSoft Web Companion 2, which I can acces from the Programs menu (START/PROGRAMS).
Of course, the camera will also work with other programs that use a video camera (Skype, etc).
Check your laptop manual (you must have a manual file in your computer) for further details or post your correct laptop model so that we can help you more.

Sep 11, 2009 | Sony VAIO PCG-K35 Notebook

2 Answers

I have Sony Vaio VGN-CS14G laptop and i hav ArcSoft Webcam Companion-2 is not working properly.Whenever i try to open this,it recommends to check online solution..pls give me solution for this..


There is two reasons of ur webcam not working

1. That web cam is not compatible with the laptop.

2. you might have not installed drivers properly .

also see drivers which u need is of vista or xp . install relevant drivers to run it properly.
this is the main problm with ur cam

Jun 16, 2009 | Sony VAIO Notebook

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