I need to disable the crystal eye to use a seperate webcam>

Hi, having just fixed a non working Acer webcam on a laptop, I suggest trying the following to disable the inbuilt webcam...

Go to control panel, open system devices, go to imaging devices, find Acer webcam, open properties tab and then disable device using the disable button. Alternatively, uninstall the driver and the camera will not work. Best to disable should you ever need to use again.

Hope this helps, rgds, Dave

The oiriginal Acer webcam was providied by the manufacturer as a software program to be used by microsoft! After the warranty expired, I installed windows 7 and the camera disappeared! What does that tell ya!

I don't think that webcam need installed.
Just plug in your computer, finished.

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control panel > add remove program > search 4 crystal eye webcam > uninstall

Go to http://us.acer.com/ac/en/US/content/drivers

select d model and download webcam drivers

Hi,

Good day to you. In regards to your issue usually Acer Laptop users are facing problem with the Webcam Driver while migrating to Windows 7. While other devices work with the Windows 7 inbuilt drivers, the Acer Crystal Eye Web cam device needs an explicit Driver.

You can install this one to make your crystall eye webcam to work. This version works well with windows 7

Click the link to download:
http://www.techrena.net/downloads/Acer_Camera_Suyin_v.5.2.5.3_Win7x86x64.zip

> After download this file, just extract it to your computer using Winzip.
> Then install the driver
> Then restart your pc to finalize the installation

After that your acer crystall eye webcam should work. Hope this work for you in resolving your issue. Have a great day.

This may be either a driver problem or a hardware failure. Try going here and re-installing the driver and software.

http://gd.panam.acer.com/home/

When you click on the link, click on "notebook" > "Aspire" > 4530 > click on the application tab and the first two downloads are camera driver-software....download and install.

update the web cam drivers or download a new..here...>>www.acer.com

The first thing to check is if your webcam is working correctly. If you're running Windows XP, click on the "start" button, then click on "My Computer". Now double click on "Acer Crystal Eye Webcam". It should now show a screen with video from the webcam (probably of your face in front of the computer).

I had the same problem with the Extensa 5420-5687 as well, I went to the device manager and found my crystal eye webcam (there was a yellow exclaimation point on it) I tried to update the driver software by having it search automatically for the software, but it just said that it was up to date...that still didnt fix my problem. So i tried browsing my computer for the driver. I picked "let me pick from a list of drivers on my computer" I then clicked on "Acer crystal eye webcam" then i hit next, it then installed the updated driver. After that my webcam worked again!

an IT friend told me it's really hard to install the webcam using windows vista so i installed windows XP instead the one released by Amy....i forgot her last name...
such version already has a generic driver for the webcam...all you have to do is to install a generic applicaiton...and it will work....