SanDisk Sansa e250 MP3 Player Logo
Anonymous Posted on May 24, 2009

Sansa e250: PC doesn't see MUSIC folder

This a funny and anoying one : i have this sansa E250 had it for years and didn't use it for 1/2 year. I had pretty stange songs on it (maybe containing viruses) and then i deleted all the songs like i did before deleting the MUSIC map, but this time the map dissapeared too. So i can't put music on with the drag n' drop method. Whereas i can with the synchronising method with Winamp and Microsoft programs. If i do it with the microsoft media player my sansa detects the filese but can't play it and writes "Bad Track", with winamp it wouldn't even detectthe songs. In both cases the syncroniser puts the files into the Sansa E250 folder but not in sub folders.

I need great help and i would give great thanks to my hero :D

  • Anonymous May 25, 2009

    Wow thanks, every bit of hope is extremely useful now. For the formating i have one question: Is it done on the device itself? Because on mine in the setting menu I only have reset or something like, which resets the options to default. Final thing: for the CD i probably have misplaced it, but i will look after it. But in the case i wouldn't find I've already serched for the sansa media converter, but it's not the same featured on the CD and this kind of doesn't have that firmware update that the previus model had

  • Anonymous May 26, 2009

    Thank you you are my god, a huge help to me who's main energy resource is music :D

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1 Answer

venugopal durairajan

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  • Posted on May 25, 2009
venugopal durairajan
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Hi!we have read your problem..since you said there are possibilities for viruses in your device you may format it completely first.secondly upgrade your device using the software provided in the cd which came up with your device.next use an original antivirus software , clean up your PC, and try again..hope your problem will be tackled.have a nice day.

  • venugopal durairajan May 26, 2009

    this is the reply to the comment from the same person who has replied to your problem.for formatting your device , you should connect your device to the computer. after it shows the icon of your device, right click on it and click on format . a dialog box appears and click start there.but do not click the check box for quick format in the dialog box.this is the usual way to format a device..formatting erases all the data in the device including viruses. resetting your device is also good to be done after format is complete. hope your problem is tackled. have a nice day.

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How do I remove songs from my e250? It says that

1) Connect your e250 to your PC.

2) Open up "My Computer".

3) Look for your e250 in the list under My Computer, then double-click on it.

4) If you see something called "Internal Memory", double-click on that.

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here's how you will delete songs off your Sansa e250

step 1: Go to"MY COMPUTER
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Best of Luck.
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There may be possible reasons why your Sansa E250 would display an message on the LCD even when you've downloaded files to it: (1) The music file type is not supported by the player. Sansa players support only MP3 and WMA files. To determine what file type your have, right click on the file type and it should display the "properties" dialog box. Check if it is MP3 or WMA. For example, iTunes music files will not work with the player, nor will WAV or MIDI files. (2) Your music files are supported but the bit rate is not within the range that the player supports. Sansa players support MP3 files up to 128 KBPS and WMA files up to 64 KBPS. You may need to use a 3rd party music file editor to convert the files to a supported bit rate (3) You may have saved your music files in a folder and copied the folder to the player. Your Sansa E250 will not recognize folders. Either save them in the root directory or inside the "Music" folder -- your player's default folder for music files. Hope this info helps :)
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