Question about Computer Utilities & Maintenance
From your cryptic description, and the extremely limited details given.
Does the DVD even show up on "My Computer"?
If it is not shown...
Go to your "Device Manager" (Right click on 'My Computer', select 'Properties', click the 'Hardware' tab, click
the 'Device Manager' button. Click the "DVD/CD-ROM drives"). If there is some kind of a "Warning" icon superimposed on the 'DVD drive' icon there is your problem!
Uninstall the DRIVERS for THAT DEVICE only.
Click on the faulty devise and hit the remove button, follow the instructions given by the program.
Shutdown, restart, the device will automatically reinstall by the "Found New Hardware" program.
Posted on Oct 23, 2007
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