Question about RCA TH1602 MP3 Player

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This is a brand new product. Every time I turn it on, I get the "shutting down" message and it proceeds to do so. I have tried 2 new batteries.

Every time I turn my mp3 player on, it displays the "shutting down" message and proceeds to do so. Brand new, have tried 2 new batteries. Have charged it prior to use, but unsure how long I need to charge it.

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Try to unlock it or reset it there shoulb be a very small hole on the back of it use something to put in there to reset it i try it i dont relly know if i works it justsomething i got off a website but i have delete all of the files off of mine and now it give me some problems because i delete my factory setsing or files so do NOT!! delete the files.

Posted on Jun 23, 2009

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Posted on Jan 02, 2017

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Try these steps, if they aren't of any help, you may have to have the vendor replace your mp3 player.
SOLUTION 1 - Reset the device. 
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SOLUTION 2 - Power cycle the device. 

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