Question about Whirlpool ED5VHGXM Side by Side Refrigerator

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Freezer has defrosted itself, refrigerator not holding cold

Freezer has quit working leaking all contents....ice melted, everything inside has thawed.  Refrigerator is not holding cold either.   Have had problems since day one with this one.

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  • cgbrad001 May 25, 2009

    There was a clicking sound for about 24 hours before the refrigerator stopped working. 

  • cgbrad001 May 30, 2009

    Thank you!!  I am glad to report that the relay/starter switch worked perfectly, and my refrigerator is now working again. I truly appreciate your help.  

  • steve
    steve May 11, 2010

    Is the fan at the compressor running?
    Is the compressor making a clicking sound?


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  • Whirlpool Master
  • 3,361 Answers

The clicking sound is from a bad start relay on the compressor or a bad compressor.
Replace the start relay. It is relatively inexpensive.
If that does not correct the problem the compressor will have to be replaced.

Posted on May 25, 2009

  • steve
    steve May 25, 2009

    You did not specify. Is the fan motor running at the compressor?

  • steve
    steve May 30, 2009

    Glad you got it working.
    Would you please rate this repair as a FixYa' for the record?
    Thank you.


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Water is leaking into the fridge from the freezer.It is a top freezer with ice maker


It's likely due to a problem in the defrost drain or a leak in the ice maker. You may be able to solve such problems quite quickly, possibly in just a few steps. Have the owner's manual available to help you find

Some models have a selector switch to allow for a manual defrost cycle. If your freezer has this setting (check your owner's manual), ensure that the switch wasn't set to defrost accidentally. If the freezer was in a defrost cycle, check it in about an hour to ensure it is working.

When the defrost system kicks in, frost buildup on the evaporator coils melts and water is collected in a trough beneath it-more than usual. It is funneled through a defrost drain tube or channel down the back of your refrigerator and collected in a drain pan, where it is then left to evaporate.

Often, the defrost cycle turns off before the water can finish draining, and the refrigerator continues to cool. Ice buildup then forms along the system, and eventually water collects and puddles in the bottom of the refrigerator as melted ice continues to drip from the evaporator coils.

If there is ice buildup, allow the unit to thaw:
1. Remove food from the entire unit, storing it in coolers packed with ice, and remove the freezer shelves. Unplug the unit.
2. Using a screwdriver, remove the panel inside the freezer at the back to access the evaporator coils and trough.
3. Leave open the doors and allow the ice in the trough and along the defrost drain system to thaw by itself. This should take several hours. Note: Keep plenty of towels around and be prepared for the drain pan to fill quickly.
4. When thawing is complete, replace the panel and restore power to the unit. When it is cooling again, replace the food.
For more troubleshooting steps and simple solutions, read Freezer leaking water. I hope this helps!

Sep 28, 2012 | Westinghouse 5303281154 Fridgedaire/wci...

Tip

How to fix a leak inside a refrigerator


Turn off the refrigerator. Remove the rear panel and floor cover from the freezer. You will see a lot of ice covering everything. Remove/thaw this ice.

In the back of the freezer, under the coils is a drain. When the defroster runs and melts the ice on the coils, the water is supposed to run down the drain to a pan where it is evaporated by a fan under the refrigerator. Often, this drain freezes shut. Then, the water has no place to go but though the vent into the refrigerator.

Melt the ice in this drain with a hair dryer or small quantities of hot water. You will know the drain is clear when the water level suddenly drops. Finish drying everything in the freezer and replace the panels.

Now, you will no longer have water dripping inside your refrigerator.

on Feb 06, 2010 | Refrigerators

1 Answer

Temperatures not staying cold, then getting too cold. First everything in freezer thawed out. Then, fridge wasn't cold enough. We moved everything to freezer just to keep colder (not to freeze). Then, days...


assuming fan now working. clean out vents/ drain holes (make sure no ice in bottom of freezer or in fridge unit)i.e. a total defrost.then check door seals all okay(no air leaks) if unit was trying to defrost itself and you reset to colder it will need to reset itself.....

Feb 11, 2010 | Hotpoint HSS25GFP Side by Side...

1 Answer

Leaking inside


The drain in the back of your freezer is frozen. When the defrost cycle runs, the water has no where to go except through the panel into your refrigerator.

Turn the refrigerator off. Take everything out of the freezer and store it someplace for a few hours. You can either let the freezer thaw on its own or help it out a bit. If you want to speed the process, remove the rear and bottom panels from the inside of the freezer to expose the coils and the bottom pan. Stay away from the coils. Melt/chip away all of the ice in the pan. With a hair dryer, melt the ice in the back of the pan. Soon you will see the drain - concentrate on melting the ice in it. Some hot water and a sponge can help speed the drain clearing process. When the water drains freely, finish drying out the rest of the freezer and reassemble the rear and bottom panels. Turn the refrigerator back on, and you are good to go.

Jan 30, 2010 | Kenmore Refrigerators

1 Answer

Refrigerator/freezer won't stay cold.


With the defrost timer being replaced already it sounds as if the repairman is not looking at the real problem. Unit works for 2 days then things start thawing. Hint Hint... it is not defrosting. There is a heating element inside the freezer section attached underneath the internal tubing that melts the ice every 6 to 8 hours via the defrost timer depending on the defrost timer installed. To prove that it is not defrosting..... just unplug the unit and place a stand fan blowing into the freezer for about 90 minutes. I would bet that once you plug it back in it wil work for 2 days and the problem once again repeats. With 2 calls on the same unit and you still have the same problem I would be calling the service people back and demand they fully troubleshoot the defrosting element and thermostat. Personally this is an unstatisfactory performance of an in home service by a repairman. With the exception of a new part if required, they should wave any labor and service call fees.

Jan 02, 2010 | Whirlpool Refrigerators

1 Answer

Stops cooling ice melts and leaks water on the floor


That model refrigerator uses the mother control board for deciding when defrost is to take place. It has no defrost timer or Adaptive Defrost Control like other refrigerators. This sounds like *********** board part number WR55X10942 is malfunctioning. The board decides most functions of your refrigerator. Until the board is replace I do not believe the problem will resolve itself. Thanks, Sea Breeze

Sep 26, 2009 | GE GSH25JSTSS Stainless Steel Side by Side...

2 Answers

Refrigerator not very cold. It's a 2000 model and it just started not being very cold despite turning the thermostat down.


you might have a defrost problem. Frost free models have a heating element that is controlled by a timer to automatically defrost ice, defrost timer turns on defrost heating element every 12 hours to melt ice in freezer and allow good air flow.
You can test defrost element with an ohm meter(located inside freezer coils-will have two wires going to a plug connection), if OK replace defrost timer (located in various places depending on make and model

Aug 18, 2009 | Refrigerators

1 Answer

The refrigerator and the freezer is not working properly, the food is thawing in the freezer and the refrigerator is not staying cold. The compessor is running and blowing cool air. It just started...


Possible defrost problem. If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air.Since you've already replaced the motherboard Checkdefrost heater, defrost thermostat
How to check everything
http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php

Aug 15, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Fridge not cool


the coil is frosted over and no air is being pushed to the fridge it may clear up after a few defrost cycles or remove the food from the freezer and allow it to thaw completely (12hrs) the ice behind the back wall takes a long time to thoroughly melt or you will have soild ice instead of frost and then it will never thaw soild ice.

Sep 29, 2007 | Maytag MFD2560HES Bottom Freezer French...

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