Question about HP Pavilion dv6000z Notebook

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The print was uninstall

The printer is not install

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Go to the printers manufacturer website and get the drivers for the printer and install them from there.

Posted on May 24, 2009

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My Lexmark x4690 all-in-one printer is not printing. It prints if I go through the touch pad menu on the printer and print an alignment page but not if I try to print anything from my computer. Text,...


You may need to uninstall the existing X4690 driver first before installing it's driver for Windows 7. Follow the instructions in this artricle on How to Uninstall Lexmark Printers. Once driver is uninstalled, reboot pc when prompted. Reinstall using the driver for Windows 7 from the Lexmark website at:
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The symptoms infer that the problem is with the computer (printing from an application) rather than the printer (prints OK when the computer is not involved). The best way out of this is to uninstall the printer (start-control panel-uninstall software-epson software). But before you do this double-click the printer icon in the printer list (start-control panel-printers & faxes) and cancel all print jobs in the list (if there are any). Then uninstall the printer Then reboot the computer. Make sure your printer is connected to the computer BUT TURNED OFF. Then insert your printer installation CD and re-install the printer. Turn on the printer when prompted. All should then be well.

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1 Answer

Test Page automatically prints


Disconnect Printer from PC. Uninstall the driver and download most recent driver from HP web site. If there is a print management program which there should be uninstall this as well and download the latest version.

Shut down, not reboot PC
Start PC

Start the install process by installing the print management program installation. Follow the process and test. If it persists try a different USB cable.

Karl

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1 Answer

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If you have the print driver still installed, go to "printers & faxes", right click on the lexmark printer, select properties from the drop down menu, if you are on the general tab look for the button that says print test page, print the test page and look at it for all the ".dll" files the printer installs, search for these one at a time and delete them from computer as you find them. If you dont find them then the printer is truly un-installed. Finally make sure you download the latest driver from the Lexmark site and install it.
Hope this helps,
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1 Answer

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Hi,
From the following link download the Dell printer uninstaller
http://tinyurl.com/29z5yr
R166248.zip. extract the file and Run the wizard. Make sure that the printer is not plugged in when the wizard is run.
Restart your computer, Install the latest drivers .
If you are not able to install the drivers or your printer is stilll not printing its time to reinstall windows.

Thanks
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You should have gotten an installation CD with the printer. First, find the installation CD. Once you have that, follow the steps given by the tech.

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