Question about Emerson Black Microwave Oven

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The keypad is working but the turntable doesn't move. The inside lights are not coming on and food stays cold.

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  • 9,098 Answers

This is usually caused by either a bad door switch or a loose door switch mount, which are pretty simple problems to fix.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

If the switch mount is broken, it's usually more economical and safer to add a dab or two of hot glue to the mount to secure the switch. Let it cool for about 30 minutes before using.

See:
http://www.microwavedisplay.com/safety.txt
http://www.microwavedisplay.com/disassembly.txt
http://www.microwavedisplay.com/doorsw.txt

If a switch is all you need, we offer a universal type for only $5 postpaid which you can order here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on May 26, 2009

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We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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