Question about KitchenAid KSB560WH 5-Speed Blender

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How to know a NEW from the old polycarbonate jug\pitcher that cracks near blades.

KitchenAid KSB560 Custom Blender. ConsumerSearch reports the polycarbonate jug\pitcher cracks near the blades then leaks. A KitchenAid Customer Service rep says the NEW model has fixed this problem. I am about to purchase this model. Q: How do I tell whether the particular model contains the NEW jug\pitcher ? Q: Is there a CODE to look for ? Thanks.

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The "code" you are seeking is found in the serial number, which has a specific way of noting when the unit is manufactured.

Buy with confidence and hang on to your dated sales receipt. If the blender leaks, take advantage of Kitchenaid's 1 Year warranty by calling into Kitchenaid Customer Service.

Their toll-free telephone number is 1-800-541-6390.

Posted on Jul 08, 2009

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Posted on Jan 02, 2017

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I hope this helps. If it does, please come back and rate my suggestion!

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http://www.kitchenaid.ca/assets/pdfs/literature/Use%20and%20Care%20Guide%20-%209709225.pdf


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