Question about SanDisk Sansa e260 MP3 Player

1 Answer

Mp3 players says I have no memory when I have no songs on it

I was having problems with my mp3 player.  So I formatted and updated the firmware.  After I did that, my problems tripled.  Either my computer wouldn't recognize the player, or when it recognized it as a disk, and I tried to click on the icon in 'My Computer,' it said to insert a disk, and that it was empty.  On my mp3 player, under 'Info' in 'Settings,' it says that I have 0 mb of memory and 0 songs.  In fact, I have nothing on there.  Nothing. No videos, no pictures, absolutely nothing.  I tried formatting it again and it said that the disk was a FAT disk, no FAT32.  I don't know if that has anything to do with it.  It also says that the disk size or whatever, in the format screen, is 16 mb.  I am really frustrated and don't know what to do.  I use my mp3 player all the time, at work and in the car.  I love it and am at a loss without my music!  HELP ME!!

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  • Mimibum Oct 21, 2007

    You guys are still not helping.  I need real answers, not bogus name-calling!

  • Mimibum Oct 24, 2007

    I actually had to call Sandisk and troubleshoot it with them.  In my situation, nothing that we tried worked and they are in the process of sending me a new one.   So, I would call Sandisk to see if there is something they can do for you.  You either get it fixed or have a chance to get a new one.  Nothing to lose.

    Just make sure you are near a computer or two.  They will have you try at least two computers to make sure it is not the computer.

    Good luck!

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  • 8,596 Answers

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor

Posted on May 23, 2008

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2 Answers

My mp3 player says that the memory is full but I have no songs


if you are deleted the song using computer interface before, it is still on hidden file. plugin your device to computer and go to your sansa directory,
unhide all hidden file and delete it if you are using windows, but for mac pc, just go to the finder then ampty the trash.

Mar 02, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Memoriefull


I would try a firmware upgrade first from Sandisk's website, but if that fails to resolve the issue:
1.       “I can’t load any more songs into my mp3 player” or “An incorrect number of songs show up.” (MEMORY/FORMATTING ISSUE)
Sometimes, you can’t load any more songs into your player because, well, there just isn’t any more space left on your player.  Mp3 player product documentation does not actually list the actual amount of memory that you can use in your player, and it doesn’t list the actual number of songs that you can realistically fit on your player.  Every mp3 player needs a certain amount of memory space to operate and firmware upgrades decrease this available space – so, your 2GB mp3 player actually contains only 1.7 or 1.8 GB for music and other media files.  The mp3 player that says “can hold up to 1000 songs” may only hold 400 songs – the product documentation assumes that you are loading a 1-minute song in the lowest possible quality format – not very realistic.  A single 30-minute audiobook, speaker file, or video can seriously bring this number down.
Other times, however, you are experiencing a formatting issue or memory corruption.  If you plug your mp3 player into a computer that has an NTFS file system, and then plug it into a computer that has a FAT32 file system, you may experience this formatting issue (file system/formatting issue).  Similarly, this will happen if you plug an mp3 player into a computer running Windows Vista, and then plug it into a computer running Windows XP (operating system/formatting issue).  Or, if you plug your computer into a PC, and then into a MAC (PC or system/formatting issue).  Or, if you plug it into a computer with Windows Media Player 10, and then into a computer running Windows Media Player 11 (software/formatting issue).
There are three other possible ways to resolve this issue – firmware upgrade, recovery, or reformatting/formatting.  WARNING: All of the methods suggested below will erase all of the songs off your player – back up all files first by transferring them to your PC.  It is best to do a firmware upgrade first – these are available from the manufacturer’s website.  Recovery methods vary by mp3 player – check with your manufacturer’s website or user’s manual for details.  Many mp3 manufacturers have their own recovery tools – the Sansa Recovery Tool, a Philips’ Device Manager Repair, or the Apple Recovery Tool for instance.  Other times, there is a specific button that triggers the recovery mode – volume + for most players, REC buttons for others, play for others, and skip forward for still others.  The general formula goes something like this, although you may have to substitute another button for “volume +”: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Before proceeding with a format or reformat of your mp3 player, check with the manufacturer first.  On many players, a format or reformat along the lines suggested here will override your mp3 player’s native formatting and render your player unusable.  Transcend’s T.Sonic player is especially susceptible to this problem, and should never be formatted.  Also, the instructions below are for Windows-based PCs, not for Macintosh.  There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in some cases by updating the player's firmware or reloading the firmware. Firmware upgrades are available from most manufacturers' websites.
WARNING: The following procedures will erase all songs on the player.
Check if the 
file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in 
Windows Media Player itself:
Connect your 
Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.

-Tha Mp3 Doctor

Sep 08, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Increasing capacity


If you added anything like a firmware upgrade, this will reduce the available memory. If you did not do a firmware upgrade, then the formatting led to a memory corruption error. To solve, try the formatting option listed below that you have not tried before:
There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

Apr 24, 2008 | LG MF-FE502 MP3 Player

2 Answers

NWZ 615F Blk MP3 player




 “I can’t load any more songs into my mp3 player” or “An incorrect number of songs show up.” (MEMORY/FORMATTING ISSUE)
Sometimes, you can’t load any more songs into your player because, well, there just isn’t any more space left on your player.  Mp3 player product documentation does not actually list the actual amount of memory that you can use in your player, and it doesn’t list the actual number of songs that you can realistically fit on your player.  Every mp3 player needs a certain amount of memory space to operate and firmware upgrades decrease this available space – so, your 2GB mp3 player actually contains only 1.7 or 1.8 GB for music and other media files.  The mp3 player that says “can hold up to 1000 songs” may only hold 400 songs – the product documentation assumes that you are loading a 1-minute song in the lowest possible quality format – not very realistic.  A single 30-minute audiobook, speaker file, or video can seriously bring this number down.
Other times, however, you are experiencing a formatting issue or memory corruption.  If you plug your mp3 player into a computer that has an NTFS file system, and then plug it into a computer that has a FAT32 file system, you may experience this formatting issue (file system/formatting issue).  Similarly, this will happen if you plug an mp3 player into a computer running Windows Vista, and then plug it into a computer running Windows XP (operating system/formatting issue).  Or, if you plug your computer into a PC, and then into a MAC (PC or system/formatting issue).  Or, if you plug it into a computer with Windows Media Player 10, and then into a computer running Windows Media Player 11 (software/formatting issue).
Apparently, if you add too many folders, especially via Playlist, via Windows Media Player, the Mp3 player's file system will become unstable - it can only handle a certain number of additional folders. To resolve the issue:
1. Connect the player to the PC using the USB cable.
2. Open Windows Media Player.
3. Go to the Sync or Devices tab and delete all content from the player.
4. Go to the Tools menu and select Options.
5. Select the Devices tab, highlight the ILO or Siren player and click on Properties.
6. Uncheck the box "Create Folder Hierarchy on Device"
Now, when music is transferred, it will be placed in the root directory of the flash memory disregarding the folder structure and allowing all tracks to be seen.

This procedure was designed for Siren Mp3 players, but is applicable to many other Mp3 players. It is not a guaranteed fix for every Mp3 player and every error of this type, but it is certainly not a widely known or reported solution.

Before proceeding with a format or reformat of your mp3 player, check with the manufacturer first.  On many players, a format or reformat along the lines suggested here will override your mp3 player’s native formatting and render your player unusable.  Transcend’s T.Sonic player is especially susceptible to this problem, and should never be formatted.  Also, the instructions below are for Windows-based PCs, not for Macintosh.  There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in some cases by updating the player's firmware or reloading the firmware. Firmware upgrades are available from most manufacturers' websites.
WARNING: The following procedures will erase all songs on the player.
Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

Mar 17, 2008 | Sony NWZ-S615F Walkman Video MP3 Player

3 Answers

XoVision MP3 Player


Make sure the songs do not have DRM encryption, and that they are the right format (mp3, wma) for the player.

Go ahead and do this, in case you have Windows Media Player 11, or the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx

Mar 11, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Memory issue


There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

Oct 16, 2007 | iLO (2 GB) MP3 Player

1 Answer

RCA Lyra RD2317


Remember when you format memory like a hard drive you erase everything. Move music to your internal mp3 memory and do a profile - folders should appear. If you have flashed your player with the firmware update you can get 520 songs on the player for both internal and external combined but be warned that if you exceed this count your player will start to forget the earlier loaded songs - listed but not addressable (playable). The same is for the folder count eg. add album = artist + ablum title (min 2 folders). Plus always profile your songs after loading new music or deleting as this is an index build process to play song 152 = title x. This includes accidental radio recordings to MP3s. RD2312 , RD2315, RD2317 Lyra™ mp3 flash player Firmware/Application Upgrade Version 3.11 fixes:
  • Supports a total of 520 songs, in up to 50 folders, with up to 8 levels of subfolders.

Aug 06, 2007 | RCA Lyra RD2317 (1 GB) MP3 Player

1 Answer

Files to large on mp3 player


Firstly, try "re-setting" the Z5 (ie micro switch) first. If this doesn't resolve, then firstly save a backup of all your files...then use the 'format' function (ie open My Computer, then open the YP-Z5 folder, then look for the Format function), which will clean out your entire memory, including hidden files. Then download the latest firmware update from Samsung website (download centre/mp3) and save newest firmware onto your Z5. Always update your Z5 with latest firmware (appropriate with your Windows OS). Good luck.

Feb 10, 2007 | Samsung Yepp YP-Z5QB MP3 Player

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