Question about Sony CDX-565MXRF 10-Disc CD Changer

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Won't play Sony Cdx 51 won't play. Either E04 or E99

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Only one of two things. either a bad cartridge or your transport has given up. Slide open the cartridge door and look for a small inset dimple below the cartridge, it's a reset. push it with a ball point pen and hold for 3 seconds, the unit will reset. if you have another cartridge try it, if not, go to any car audio dealer that sells sony and see if you can try one of theirs to try. Also, these units are notorious for scratching CD's. If you have had the same discs in there for a while pull them out and observe the scratches in the discs. You can improve their ability to be played by using liquid car wax on the disc itself (just a dab is all it takes) and wipe clean with a microfiber towel. Hope this helps. If not, it needs to be serviced by a Sony service ctr. They will put a new transport in it. $100-$150 repair.

Posted on May 24, 2009

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1 Answer

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i have the same cd player. i get the error if i try to play a cd to quickly after turning it on or loading cd's.

the only way i have found to clear it is to disconnect the power (red and yellow wires) and leave disconnected for 60 seconds

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TroubleShooting


hi try pushing reset on the head unit.
otherwise its a trip to your repair agent :(

the 10 disc sonys have a few known problems with error 99


Mark
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