Question about Epson Stylus CX5400 All-In-One InkJet Printer

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Entire paper stack jammed at feed chute entrance.

Was copying. Popped a blank sheet of paper back into stack. The entire stack apparently slid down enough to get stuck, thoroughly at the feed chute entrance. The LCD screen error message said to contact service. Phoned the 800 number which is no longer in service but it advises use website troubleshooting. That is no help as it advises removing the paper from the paper tray. But IT'S STUCK TIGHT. How to remove jammed stack of paper?

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  • junebug12 May 24, 2009

    Thanks but . . . This model has no backdoor latch and comes with warning to never try to pull the paper out backwards or it will ruin the mechanism. It's stuck too tight anyways to move any direction.



  • junebug12 May 26, 2009

    For anyone with same problem -- it turns out that if you pull the **** of paper while avoiding touching the top and bottom sheets, then that does not trigger the sensors and thus no damage to the mechanism. Done by an experienced tech who did not charge for the fix. Many others had all said dismantling unit would be so costly that it would be better just to go buy a new one. It pays to check around!

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Check at the rear part of your printer there a backdoor latch there..
open it..and you can get the jammed paper easily..
if there is a pieces of paper left..you can get it by force..
rid the paper into pieces and clean the rollers of your printer..
and restart you printer..

hope it helps..


Posted on May 24, 2009

  • Ramel Mayormita May 24, 2009

    hmm..try other technique ..

    try to spray a little water to the paper ..so that it will easy to rid..
    don't afraid to try .except the circuit board..just the paper..
    use tweezer..to hook the small pieces of paper..


  • Ramel Mayormita May 24, 2009

    hmm..try other technique ..

    try to spray a little water to the paper ..so that it will easy to rid..
    don't afraid to try .except the circuit board..just the paper..
    use tweezer..to hook the small pieces of paper..


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