Question about Dyson DC25 Animal Bagless Upright Vacuum

1 Answer

I have the animal dyson and the ball is sticking and getting stuck, making it very hard to push. Help please

The ball is sticking and keeps getting stuck. It just happened the other day while I was in the middle of hoovering. There is still suction etc

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Dyson Master
  • 1,066 Answers

Make sure the screws holding the two halves of ball together are tight

Posted on Jan 29, 2014

4 Suggested Answers

  • 55 Answers

SOURCE: Dyson Animal hose collapses when using attachment hose

You have a clog in either your hose or your wand. You need to take off the wand and hose and inspect them.

Posted on Dec 02, 2008

  • 1 Answer

SOURCE: no suction on dyson dc24 ball

Well i just fixed my Dyson Ball with the same problem you have. My wife and i found out it was a crumpled receipt in the lower section of the hose at the upright/handheld pivot #3 in diagram and it was catching cat hair and other things. I began by removing the canister and turned on the vacuum to see if the direct access to the fan had suction. Then i moved to #5; i reattached the canister and threw in some cat hair into it from the bottom. i turned on the vaccum to see if it spinned around; it didnt. I then moved to #4, i removed the head and then turned on the vaccum to see if maybe the head had a leak at the top connecter; as i predicted the strength was minimal. I then worked my way to #1 to see if the strength was the same or if there was a difference. no difference for us. Well then it must be #3.. of course the last one i checked. I used a small flashlight and peared in and i didnt see anything... i then used a coathanger very softly as to not puncture the hose. i then noticed some hair being pushed out but the main culprit wasnt showing. my wife gave me needle nose pliers and i pried the hose off of the top connection in #3; so i could get a better look; you may be able to push it off with your hands. and viola! a crumpled reciept for 3 Monster energy drinks.... the same ones....i drink... oops!... hopes this helps. just go through it step by step. youll know its working once stuff begins to spin in the canister. almost regretted throwing that dyson registry junk away.


7ce7fd0.jpg

Posted on Jul 22, 2009

Dysonteam
  • 167 Answers

SOURCE: No suction on wand of Dyson DC14 Animal

Hi its Darran at Dyson.

It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.

For the full blockage procedure please visit the support section on our website at www.dyson.com.

Kind regards

Darran
Dyson customer Service

Posted on Apr 22, 2010

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Dyson ball dc25 filter B keeps popping out


Hoover or dyson , can not be both

Jul 22, 2016 | Dyson DC25 Vacuum

1 Answer

When using my dyson ball the ball Is getting stuck.as I move it forward it will go a few inches then stick,if I push hard it will make a click sound &roll again but stiffly. I can't see obvious cause


There are bearings in the ball and on the vacuum that may be clogged with dust or debris. There could be a bad spot on the actual ball itself.

Mar 20, 2016 | Dyson Vacuums

1 Answer

Why does the filter in the ball keep popping out?


Hi Mrs Killick, it's Jack at Dyson.

To resolve this, try removing and replacing the post-filter, as shown in our filter wash video guide below:


When replacing the filter, make sure you push it firmly into place, until you hear a click from the red locking catch.

If you continue to have difficulties after you've given this a try, please contact the Dyson Customer Helpline directly as I'm confident we can help you with this. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Jul 30, 2015 | Dyson DC25 Animal Bagless Upright Vacuum

2 Answers

Why does dyson dc39 ball drag on floor which scratches hardwood and makes it difficult to push on carpet. Just started doing this after four years.


It sounds like the axle connections have gotten dirty or bound with animal hair or other material. Cleaning the axles can resolve this issue. Contact Dyson for assistance here:
http://www.dyson.com/support/repairsandservicinginformation.aspx

Ensure you have the correct model number and purchase date when talking with the representative.

May 17, 2015 | Dyson DC39 Animal Canister Vacuum

1 Answer

Ball won,t rotate keeps getting stuck


Hi there, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC25. If the ball shell won't rotate, it's likely that the post-filter is out of place. To resolve this the filter should be removed then pressed back down into place firmly - you should hear and feel a click from the red filter catch once the filter is correctly secured:


If you have any further difficulty with the ball or the filter after giving this a try, please get in touch directly as I'm confident we can resolve this for you. You can reach our experts by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Jul 31, 2014 | Dyson DC25 Animal Bagless Upright Vacuum

1 Answer

Red ball stops operation why?


It is a float that signals the tank is full. It floats up as the tank fills up. When it gets to the top it cuts off the suction so it does not stuck water into the motor

Jul 28, 2014 | Hoover F5866-900 SteamVac Deluxe Wet/Dry...

1 Answer

Dyson animal ball


Hi Max, I had a similar problem with mine a couple of years ago. I had just cleaned all of my filters on my Dyson, One of them being the one in the ball. Was almost impossible to roll across the floor, I messed with it for a couple of days, no solution. Called Dyson, the technician I talked to thought it might be the entire head causing problems, they sent a new head it was under warranty so no cost to me. Problem still existed. I took the ball apart and looked closely at it and it seems I had screwed it back together wrong after the filter cleaning. Long story short, check to see if the ball is put together correctly. Hope this solves your problem

Mar 25, 2017 | Vacuums

1 Answer

Dyson DC41 animal complete stuck in upright position - how do I get it down. Have been on hold with Dyson for hours.


The wheels are probably jammed and won't recline. Mine was stuck pretty bad, and after a half hour of trying to figure it out I just picked up the vacuum and slammed the wheels pretty hard, and it came loose. No problem since. Pushing on it hard did nothing, and gave me the impression I could break the vacuum, but all it needed was a good jolt.

Aug 03, 2013 | Dyson Bagless Upright Vacuum DC41 Animal

1 Answer

Vax c90 p 2 b 200wI have cleaned filters but hoover/suction keeps cutting in and out?Can you help ?


check for a partial blockage in the wand/ hose ( rag-ball--hair ball ) Check that the hose is not collapsing at past kinks.

Jun 11, 2013 | Vacuums

Not finding what you are looking for?
Dyson DC25 Animal Bagless Upright Vacuum Logo

Related Topics:

1,124 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts

AskDyson
AskDyson

Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18385 Answers

Dyson Solutions...
Dyson Solutions...

Level 2 Expert

102 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...