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Posted on May 24, 2009
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Vertical streaks when printing pictures

I have a Dell 3010cn laser printer and picture prints come out with short and long streaks down the page. They are vertical only streaks, some short and some long. It has new toners in so it isn't a lack of ink problem. It looks like there could be something on teh rollers maybe? Can you help? Thank you

1 Answer

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  • Expert 114 Answers
  • Posted on May 24, 2009
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Joined: Jun 07, 2008
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Vertical lines on prints usually means either the drum's cleaning blade is not cleaning the drum (or the drum is damaged) or the fuser is scored. scored means that the protective coating on the fuser rollers is damaged. I would check the rollers on the fuser (the hot part of the printer right near the paper exit) for any lines on it, if you look at your prints, you should see them in the same location on the fuser. if you do not see any lines on the fuser rollers, then replace the drum.

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Try replacing color toner of the same color that are the lines.If the void was in the same place all of the time then I would say use a Q tip dipped in 90 proof alcohol and clean laser.
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Step 1:

Print out about 10 blank (all white) sheets and see if the spots clean off.

Step 2:

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Hi,
It is most likely be due to dust/ toner dust accumulation at the laser reflecting mirrors inside the copier, which partially blocks laser beams and results in faint print. Therefore the printer requires cleaning/ servicing by a professional.


Hope it helps! Good Luck!
CreativeTECH
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Far right side of the text or picture missing on Dell 3100cn.

Refer to the following table
Cause
Solution
How common*
Contamination in the laser path
1. Clean the laser path. (Remove the laser/scanner assembly and clean the lens.) 2. Replace the laser/scanner assembly
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It prints vertical lines where the text is.

check your drum unit. The toner cartridge mounts into the drum which can be permanently charged causing a constant streak to occur.

Solution:
Remove the toner and drum unit. Clean them off with a non-fuzzy non-rough cloth or paper towel. Pay particular attention to where the streaks are in relation to the toner cartridge and drum. If you clean it off and you still get streaks check whether they transfer from the toner or just from the drum.

There may be a way to discharge the drum, otherwise you need a new drum.
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Try this page from the Dell Community Support Forum. <a href="http://www.dellcommunity.com/supportforums/board/message?board.id=A940&message.id=26221&query.id=335768#M2622" target="_blank">Click Here</a>
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