Two lines, one on each side of copies made from feeder and faxes
The copies from originals fed through auto feeder come out with one line on each side (vertical) of each page copied, but not if I do one at a time off an original placed on the glass;
Also, recipients of faxes sent through feeder report same two lines on pages received.
what's up? some malfunction in auto feeder, or ...????
Re: two lines, one on each side of copies made from...
Try cleaning the rollers inside the scanner including the glass inside and out with a soft damped cloth. Look also for a piece of paper, staple wires, paper clips or pencil lead jammed inside the rollers or somewhere in the corner.
Also, look for a foreign object or substance on the cold cathode tube light and clean it. Try also cleaning the mirror.
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I am going to assume you are using the Auto Document Feeder for when you are copying and faxing.
When you lift the scanner top (As if you are placing a single document on the scanner glass) there is a small strip of glass to the left (normally) of the main scanner glass. This is the ADF scanner location. You will find that there will be two marks on this glass at the points you get lines on copied and faxed documents. Normally this is ballpoint ink that was not completely dried when fed through the ADF or Twink (Whiteout) that was not completely dry when fed through the ADF. Using rubbing alcohol or other cleaning products of similar gender clean this mess off the glass. If it does not come off it could be actual scratches on the glass which can only be fixed by replacing the glass.
Hi, When the paper is fed through Automatic Document Feeder (ADF) is is scanned before copy or fax. The scanner is fixed type and is located just below the ADF. The
lines are due to dirty scanner mirror. The printer/ scanner design is
based Sheet-Fed Scanner. Open/Lift the Control Panel (scanner top )(by pulling it up from front - the area from where the paper to scan comes out). Look out for the horizontal
mirror and use a soft, damp, lint-free cloth to gently clean the
scanner mirror, rollers etc. and enjoy clear scanning and copying!
for any tron pieces of paper dirt etc.DONT USE PAPER, CHEMICALS OR ANY ABRASIVE
CLOTH as it may damage the parts. Also note that your machine can scan an image only 8.15 inches wide, regardless of how wide the paper is.
Hope it helps! Good Luck! Thanks for using Fixya! CreativeTECH
If the problem only happens on copies or sent faxes then no it is not your drum. There is something on your scan glass. My guess is you are getting the line on your copies when you run the original through the document feeder. If you get lines through the document feeder but not on copies made off the glass then it is a dirty scan glass. There is a thin glass strip where the document feeder feeds the original. Usually something like white out that did not dry smears off an original and ends up on this thin strip of glass. Scratch it off with your finger nail and use some glass cleaner to resolve the problem. The scan glass is about 1/2 an inch to an inch wide and will be on the same side of the machine that the copier feeds the originals in on
If your INCOMING faxes have the same black line as your copies then the problem lies in the toner cartridge. A line on OUTGOING faxes and copies would suggest something on the scanner glass. This is a small strip of glass under the cover where your originals are fed into. Another way of testing is to run a report from the operation panel. If a report generated from the machine is ok then it is the scanner glass. If the report has a line then it is in the toner cartridge.
Please provide model number......however, if it's a "copier style" if you open the auto feeder, there should be a large contact glass and then a small "****" glass on the side that is used when using the auto feeder -clean this glass thoroughly (clean both while you're at it). If it's just a regular style fax machine, there will just be a small glass under the cover that needs to be cleaned.
If you use the automatic document feeder to make a copy, do you see the same line? If so, the scanner glass needs to be cleaned. Not the entire glass, just the small area to the left side that scans paper as it is fed through the automatic sheet feeder. Use a soft cloth lightly dampened with plain water to remove any material on this area of the scanner glass.
Not familiar with this particular machine, but it sounds like one which uses a seperate scanner when drawing originals from the sheet feeder.
Have a look to see if there's a glass strip to the side of the main copier face. If so, give that a careful clean.
If the problem only occurs when using the document feeder, the problem is not usually caused by the drum. When using the document feeder, try to notice where the scanner (the light assembly under your scan glass)stops just before the paper is being fed. Some multifunction machines have a small piece of glass that is separate from the large scan glass and the scanner assembly stays parked underneith it as the original is being fed over it. Most likely there is something on the glass where the scanner parks as originals are being fed thru the feeder. When putting your original on the large scan glass to copy, the mark on the glass will only show as a spot, but will show as a vertical line thru the whole copy when using the feeder.