Samsung CLP-300N Laser Printer Logo
Posted on May 24, 2009
Answered by a Fixya Expert

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Printer suddenly stuck while starting up

I'm using a Samsung CLP- 300 printer. My printer stuck at start- up.I turned on the printer on, orange light was blinking (as usual) then green light goes steady (as usual) and noises came up (as usual) then suddenly the green light turned red and the noises sounded like stuck sound and silent. Then remain red light. OMG help meeeee!

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  • Expert 85 Answers
  • Posted on May 24, 2009
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Joined: May 24, 2009
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Eww this one can be lots of things!!!

make sure no paper jammed anywhere

make sure the print head is moving

make sure the ink cartridge is set down right


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Please look at these two photos and then post the data off the name plate for your model number in particular.

406eb47.jpg ccb435d.jpg

You will notice there are two lines to include in your reply.
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Once you verify this and I post the firmware update link for you, you will need to follow the instructions I include below.

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[from Samsung.com PDF file on this firmware upgrade]

Samsung has released a new Software upgrade file for print quality, automatic error recovery, and toner save mode on color laser printers.

Procedure to Set-up Download Mode on Your Printer - CLP-300 series
Turn power off.
While holding down the ‘STOP’ button on the Printer, turn the Printer back on.
Keep holding down the ‘STOP’ button until all the LEDs turn orange.
Then release the ‘STOP’ button, and press it again, one more time.

1. How to Upgrade
Please make sure to check the printer model number before performing the firmware upgrade.
2. Release Notes
Improved on light printing quality at low temperature environment
Automatic error recovery at abnormal operation
Toner save mode by optimized toner supplying
3. Caution
After firmware upgrade is completed, green LED lights will light up.
Do not turn off the printer before green LED lights turns on. A power interruption will corrupt the process.
If the printer is connected by a USB cable, disconnect all other USB devices, except your keyboard & mouse, from the computer.
If possible, be certain the Printer is connected to a BackUPS

Firmware Update Confirmation Instruction
Model CLP-300 series
When firmware upgrade is started, status LED light will start blinking.
As the printer reinitializes, status LED light will automatically turn off and then on.
Firmware upgrade is complete when status LED stays on green.

After firmware upgrade is completed, the LCD will display the message ‘Ready Copy’ and the LEDs will stay on green.

4. If there is an Error after firmware upgrade
If LED is on red or blinking after firmware upgrade, set-up download mode again and re-try the firmware upgrade.
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