Question about Casio 76 Key Smartmedia Keyboard

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Want to connect to my Vista PC but...

I have a Casio WK 3800 and want to connect it to my PC with Vista operating system, but when I plug in the USB cable my pc can't find a driver for the keyboard. I have gone to the Casio site and it so confusing I leave more frustrated than before. I bought this keyboard cause it said you could connect to casio music site and add things to the keyboard and do all this other stuff but I can't figure out how to do any of it. The Casio site is not user friendly at all I can't even find anything in there support section for a wk 3800. The manual says the only way to reset this keyboard to factory settings is to connect it to the computer and initalize settings through the computer, but if you can't connect to your computer what are you supposed to do? I feel so ripped off by Casio and am very tempted to sell this keyboard just because I can't connect to my PC. Is there another software I can buy to connect my keyboard to my pc or what? Please help, before I sell.

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Have you tried signing on to your computer as the administrator? I looked at the support pages at Casio and saw how confusing they are. Look at page: http://support.casio.com/information.php?rgn=5&cid=008&pid=114 and page: http://support.casio.com/information.php?rgn=5&cid=009&pid=115. Pay attention to the red lettering. The computer might be considered as the midi out device and the keyboard as the midi in device or the other way around, I'm not sure. Pretend its a telephone conversation with one person talking and the other person replying. I don't know if this helps but you can also try tech support at Sweetwater Sound (800)222-4700.

Posted on May 26, 2009

  • Michial Gueffroy May 26, 2009

    Have you tried signing on to your computer as the administrator? I was on the Casio website and I can see how confusing it is. There are two pages that started to make sense. Look at the messages in red and see if that helps. The first page ishttp://support.casio.com/information.php... and the second page ishttp://support.casio.com/information.php... Pay attention to the part about selecting appropriate midi In/Out device names. I'm not sure but the computer might be considered as the input device and the WK3800 as the output device. I hope some of this helps. You can also try contacting a tech at Sweetwater Sound at (800)222-4700.

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SOURCE: Casio wk-3800 keys are malfunctioning, also the

This is likely a problem in the scanning matrix of the keys and switches. Other than opening the unit and looking for contamination like a metal shard or a loose cable, it is unlikley you will be ablle to repair the unit yourself. There could easily be a metal part shorting something that is causing the problem, but it could also be a bad IC someplace in the circuitry or even a cracked circuit board.

Posted on May 14, 2010

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Pat, the USB output on the Casio WK-210 is only capable of sending and receiving MIDI information. It's not sending any digital or analog audio. Audacity is primarily for sound file editing.

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This is likely a problem in the scanning matrix of the keys and switches. Other than opening the unit and looking for contamination like a metal shard or a loose cable, it is unlikley you will be ablle to repair the unit yourself. There could easily be a metal part shorting something that is causing the problem, but it could also be a bad IC someplace in the circuitry or even a cracked circuit board.

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