Question about RCA LCDX2722W 27 in. Television
Dark fuzzy spot on solid black or dark grey background in middle of lcd screen on my laptop. Barely noticalbe except on boot up (when screen is black) but since I know its there I'm always looking for it, I'm frustrated that its there since i just bought this computer. It doesn't alter display in anyway during normal usage. Its under warrenty but I am upset that I have to send it all the way back to manufacture and be w/o a computer for 2 weeks. :(
Sounds to me like you have a dead pixel or one that has lost some of it's brightness. The smartest thing you can do is return it.
If you bought it from any retail store...take it directly to them...call the manufacturer and inquire about a faster turn around, be nice but FIRM...for example...you bought the item...then they should foot faster shipping time charges or in your case...since your not happy with it...you should get a brand new one.
If they balk at that...tell them you want a full refund. Keep going up the ladder with "let me talk to your boss/supervisor until you hear what you deserve to hear...and thats good customer service.
That's playing hardball but after all you spent the money...you expect that what you buy is perfect until YOU mess it up. :-)
You have to weigh how much you spent on it, with how much you need it, combined with not being able to see it normally...against returning it and being without it. Play your cards right...the company should "make you happy".
Posted on May 24, 2009
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Posted on Jan 02, 2017
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