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Had a System security virus fixed it and lost internet connection

I tried to reinstall the internet connection and it failed what do i do next? I have the 2wire modem through AT&T and the virus was on the main computer the laptop still works though How do i reconnect

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  • 46 Answers

Go into your Control panel, in the Network icon, see if theres an option to setup a connection.

Posted on May 24, 2009

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When i turn on my laptop it ask for a password in blue and then there is a blinking curser and black screen it wont do anything after that unless i press f2 reapeatedly or f12 but i cant fix nothing on the...


There are two types of password:
1. BIOS password. To remove the BIOS password, the solution is, remove the BIOS battery. Location of the BIOS battery, the bottom of the laptop. So you have to unscrew the bottom of the laptop, find the BIOS battery and release approximately 7 seconds, then plug it back. Then, turn on the laptop, enter the BIOS by pressing F2, do the setting the date, time, etc.

2. Password Log on. When turning on the laptop, and log on, then we are asked to enter a password, but we never give password to log on. However, when we enter the password, always fails, it means the virus-infected operating system (operating system has been controlled by a virus). These cases often I meet, the Windows XP operating system is infected with the virus. The solution is to reinstall the operating system. Repair operating system, or breaking into password virus, I've tried, but always failed. So, the best solution is to reinstall the operating system.

If you are using Windows 7, you can fix with, insert the Windows operating system CD, then boot from the CD Room. Solutions you can do:

1.
Boot from CD Room, select Next - select Repair your computer - Next - select System Image Recovery


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2. Boot from CD Room - select Next - select Install now - check the "I accept the license terms" - Next - select Custom (advanced). Then, select the drive where you installed windows - Next. Wait for your operating system install process to complete. Then enter your user name, etc.

After entering the desktop, don't open drive C, D, E, F, because the drive is still infected with the virus. All you have to do is, connect your laptop to the Internet, download anti-virus. You can use free anti-virus (Avira or AVG), then anti-virus updates. After the update is complete, do a virus scan, drive C, D, E, F. If a virus is detected, Primary action = repair, Secondary action = delete.


After drive C, D, E, F clean from viruses, you can open the drive C, D, E, F. You don't have to worry about losing data, because Windows 7, will backup your data in a folder Windows.old. In Windows.old folder, there are three folders: Program files, Users, Windows. Data stored in My Documents, can be found in the Users folder.

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If you have trouble, you can send an email.

hope it helps

Oct 07, 2011 | Toshiba Computers & Internet

2 Answers

My laptop apparently has a virus. I lost all network connections, right down to the set-up new connection. I cannot access System Restore and I download anti-virus programs on to an external drive thinking...


You must do a complete restore if you have all of your files backed up. Try and back up your files before hand if possible. Refer to the manual or company's site for instructions on how to do this.

Mar 05, 2011 | IBM Computers & Internet

2 Answers

**** this f secure .. my mobile locked..


Please connect the Mobile to the Computer, then Uninstall F-Secure Anti Virus Software from the Computer.

Follow these steps:

Uninstalling the product from your computer To uninstall F-Secure Internet Security or F-Secure Anti-Virus 2011, 2010, 2009 or 2008 from Windows XP:
  1. Click Start > Control Panel .
  2. Double-click Add or Remove Programs .
  3. Scroll down to your F-Secure product and click Change/Remove .
  4. When asked, restart your computer.
To uninstall F-Secure Internet Security or F-Secure Anti-Virus 2011, 2010, 2009 or 2008 from Windows Vista:
  1. Click Start > Control Panel .
  2. Click Uninstall a program .
  3. Scroll down to your F-Secure product and click Uninstall/Change .
  4. When asked, restart your computer.
To uninstall F-Secure Internet Security or F-Secure Anti-Virus 2011, 2010, 2009 or 2008 from Windows 7:
  1. Click Start > Control Panel .
  2. Double-click Programs and Features .
  3. Scroll down to your F-Secure product and click Uninstall/Change .
  4. When asked, restart your computer.
To uninstall F-Secure Internet Security or F-Secure Anti-Virus 2007:
  1. Click Start .
  2. Select All Programs > F-Secure Internet Security 2007 or F-Secure Anti-Virus 2007 > Uninstall F-Secure Internet Security 2007 or Uninstall F-Secure Anti-Virus 2007 .
  3. Click Yes to confirm.
  4. Follow the instructions.
  5. Rstart your computer after the uninstallation.
To uninstall F-Secure Internet Security or F-Secure Anti-Virus 2006:
  1. Click Start .
  2. Select All Programs > F-Secure Internet Security 2006 or F-Secure Anti-Virus 2006 > Uninstall F-Secure Internet Security 2006 or Uninstall F-Secure Anti-Virus 2006 .
  3. Click Yes to confirm.
  4. Follow the instructions.
  5. Restart your computer.

Information for advanced users

If you are an advanced user, see article 6640 - Advanced F-Secure product removal for alternative removal options.



To Re-install the Software, Please follow these below steps:


To reinstall the product, do one of the following:
  • If you have the installation CD, reinstall the product from the CD.
  • Download and reinstall the product as follows:
    1. Download the product from F-Secure website.
    2. Double-click the downloaded file to start the installation.
    3. During the installation, enter your subscription key when asked.

Note: You can reinstall your F-Secure product by using the existing subscription key. Make sure that you are connected to the Internet before you enter the subscription key. You do not need to register again after reinstalling your F-Secure product.


Additional information

If you have an older version of F-Secure Internet Security, you can find the subscription key of your product as follows:

  1. Open F-Secure Internet Security.
  2. On the Home tab, click Advanced.
  3. Select General > My Subscription. Your subscription key is shown on the My Subscription page.

Mar 05, 2011 | F-Secure Anti-virus Client Security...

1 Answer

I lost my router connection due to a virus which lost all my data


instead of using the disc you can set up the router manually.
is there any other computer which is able to go online using this router ?
If you have other computers working then you will not need to set up the router again.
Click Here for more info about the routers

Oct 30, 2009 | NetGear WGR614 Wireless Router

1 Answer

Slow internet problem i think its my communications card


This document is GENERIC for all types of PC using XP or before. Step 1: Detecting and removing spyware and adware software If the computer becomes slow when connecting to the Internet, your home page changes to a page you do not want, unwanted desktop links display, or advertising windows pop up repeatedly, then your computer probably has spyware, or adware installed. Spyware and adware can be difficult to remove manually. See the following HP support document for more information about spyware and how to remove it from your computer: HP and Compaq PCs - About Spyware, Adware, and Browser Hijacking Software . Step 2: Scan and remove viruses It might be that a virus or several viruses are attempting to use the Internet connection when the browser is open. See the following HP support document for more information about how to scan and remove viruses: Resolving and Preventing Viruses on Your Computer . NOTE: If you have not updated Windows recently using Windows Update (in English), now is a good time; after scanning and removing spyware and viruses . Step 3: Clearing history, temporary files, and resetting settings Clear the amount of temporary files that the browser uses as follows:
  1. Open the browser software.
  2. Click Tools from the menu bar.
  3. Select Internet Options . The Internet Options window displays. Figure 1: Internet Options windowc00162617.jpg
  4. Click the General tab.
  5. In the Temporary Internet Files area, click Delete Files .
  6. Select Delete all offline content , and click OK .
  7. In the History area, click Clear History , and click OK .
  8. Click the Security tab, and select Default Level .
  9. Click the Content tab, and click Clear SSL State .
  10. Click the Programs tab, and click Reset Web Settings .
  11. Click the Advanced tab, click Restore Defaults , and then click OK .
  12. Connect to the Internet. If the computer stops responding, continue to next step.
Step 4: Update the network or modem drivers Updating the network and modem drivers can fix some lockup problems. Install the latest update for your network hardware that you use. Update the network hardware if you connect to the Internet using DSL, Cable, or LAN. Update the modem software if you connect using dial-up.
  1. Go to the HP Software download page . Select your country/region.
  2. Type the model name for your HP or Compaq computer. For example, SR1820NX or m7434n.
  3. Select the version of Windows the computer is using.
  4. Select the network or modem driver update. For example, Realtek RTL8139 LAN Driver Update.
  5. Follow the instruction on the download page to download and install the update.
  6. When done, restart and try to connect to the Internet again. If the problem persists, continue to the next Step.
Step 5: Disabling Software that opens with Windows For troubleshooting purposes, reduce the amount of software that opens with Windows to try and find out if a software conflict is occurring. Open the Microsoft System Configuration software (Msconfig), remove the selection next to Load Startup Items , click OK , and restart the computer. For more information, see Preventing Programs from Opening When Windows Starts . Connect to the Internet. If the computer stops responding, continue to next step. Step 6: Removing and reinstalling ISP and Anti-virus software Remove the Internet Service Provider (ISP) software and install the latest version. Use the document on Advanced Modem Troubleshooting for more information about how to remove and reinstall the ISP software. Regards, Shrey

Sep 30, 2009 | HP 16-Port Ethernet Hub

3 Answers

Broadcom security problem.


Uninstall the Broadcom software. (Control Panel / Add or Remove Programs.
You are having a driver issue.
reinstall it and not update it.

Jan 29, 2009 | Computers & Internet

1 Answer

Os check has stop working


Hi if cable and wareless all can not connect to internet.
you may try:
1) go control panel network connection check TCP/IP protocol exist well
2)go to control panel system hardware manager check any error at device information, update the network driver if any error show out. go next if same error
3) virus attack cause system damage, better reinstall windows
4) reinstall windows change another HD( protect your data)
5) nothing solved above, send to repair network hardhware on the motherboard

Dec 21, 2008 | Dell Computers & Internet

4 Answers

Norton Internet Security is blocking my Internet connection


is your modem or internet connectivity allowed by the Norton Internet Security Firwall.

Jun 16, 2008 | Norton Internet Security 2005...

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