Question about Sony VAIO VGC-RB42G PC Desktop
Error on both:
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39).
I tried updating, rolling back, uninstalling-check for new hardware, system restore to when it did work... tna.
Computer is about 2 years old. I am the only user. Mainly used for internet and music downloads to ipod. I don't burn cd's or dvd's. I watch an occasional movie.
Hi, the error code that you have is a known issue from Microsoft that needs a registry tweaks. Error code means "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)". You can click on this link for your reference http://support.microsoft.com/kb/929461/en-us
To resolve this problem, remove the affected filter drivers. To do this, follow these steps:1. Click Start, type regedit in the Start Search box, and then click regedit in the Programs list.
If you are prompted for an administrator password or confirmation, type your password, or click Continue.
2. Locate, and then click the following registry subkey:
Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.
This will surely help you resolve your issue. Good Luck!!!
Posted on Sep 18, 2008
Follow this article to fix the issue:
Posted on Apr 23, 2009
Thank you hardkiss 69 worked like a charm.
Posted on Mar 26, 2009
Try this. Go into the bios and reset the values to default. If that dont work. shut off the pc and disconnect them. restart the pc. then shut it down again. reconnect them. and see if windows loads the drivers. let me know. thanks
Go into the bios and reset the values to default.
If that dont work. shut off the pc and disconnect them. restart the pc.
then shut it down again. reconnect them. and see if windows loads the drivers.
let me know.
Posted on Oct 21, 2007
Tips for a great answer:
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Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps
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