Question about HP Officejet 5610 All-In-One InkJet Printer

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New OS can't find software for Officejet 5610v

I have a HP Officejet 5610v all-in-one. I recently had to have my OS reinstalled and now when I connect my officejet it says it cannot find the software. i do not have the install CD anymmore. How can I ge the software back in my computer?

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Two ways: Go to HP site, list your model number and tell them you need to download the software for your jetprinter.

You could also go to "install new equipment" on your computer, let the computer "find" your printer, and install it for you. It will likely tell you it doesn't have drivers and ask you to allow it to search online. Let it.

If it just finds the drivers and installs them, at least you can print, fax, and scan and copy with MS programs. I'd go to the HP site though.

Sirwriter

Posted on May 24, 2009

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You can download the software from HP

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=441125&

let me know. and please rank

Posted on May 24, 2009

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Download the driver/software from HP website. Just type the model number of your printer

Posted on May 24, 2009

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http://hp.driversdown.com/hp-drivers-download/HP-Officejet-5605-5610-5610v-5610xi-All-in-One-Driver-080.001.237.000-for-Windows--Vista-(32-64)_9168.shtml

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Ok - the reason this error pops up is because there is a software issue going on. If the software is correctly installed you will see options for where the scan will go in the computer.

Having said that there are several things that can cause a problem between the printer and the software;

1) You are connecting the printer by USB to router - you may print but will never be able to scan as this is not a networkable printer. Connect it directly to your computer and recomplete the setup portion to configure the scanner.

2) You have not finished the setup. At the end of the installer you can setup the scanner but if you skipped this step you will have to redo it in order for it to connect. Click on the device manager in your dock and then next to information and settings there will be a little wheel. Click on the wheel and go to setup assistant. Complete the assistant and try to scan.

3) The printer is not grabbing the new software options - leave the printer turned on but unplug the power cord and wait for 30 seconds. Plug printer back in - when you do this it should initialize and will look to the mac for changes and the options should load.

4) Software missing - You MUST have the software for the printer installed for scanning function. Adobe and other programs cannot replace it - it has to be installed.

5) Software is corrupted. Uninstall the software (uninstaller is under applications in the HP folder) and then download and install the most recent full feature software and drivers for your operating system.

6) If all these steps fail you may have an issue with your computer and it's TWAIN drivers.

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If you get the error while trying to scan with your HP 5610v All-In-One, the easy way to scan from your printer is to click on start, go to Paint and then File, the option "From Scanner or Camera" will come up.. click there and poof - you can scan anything you want and save it where you want... Problem solved!! good luck!!!

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