I need to configure the settings of my Motorola sbg900 router, but I dont know the ID and password; so I tried resetting it, but it wont return to the defaults! No matter what I do, ID: admin and password: motorola don't work! Please help!!
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Re: I cant reset my Motorola SBG900!
Ok in the back of this unit or bottom there is a reset button or hole that you need a pin needle to access. Press it in for 15sec and let it reboot. Once it reboots, open a web page and type in 192.168.100.1 or 192.168.0.1 This will bring up a log in page. The login is admin and the password is motorola.
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If you got to the router's interface by typing 192.168.0.1 and it requested the userid and password. If the password you enter did not let you in, then the password is wrong. Maybe someone changed the default userid and password to something else.
You can always press the reset button on the router to set it back to Factory Settings. Then the default userid and password will work, but you will have to set the wireless back up and configure the basic settings (if you have a userid and password that the phone company uses as the network userid and password. This is not your email address userid and password).
Couple of things you can do....
In the User ID field, type admin (case sensitive) and press TAB.
In the Password field, type motorola (case sensitive) and click Log In to display the SBG900 Setup Program main window
If you are still having problems, try the following:
Press the reset button on the rear panel. Resetting may take 5 to 30 minutes
Try the login again, if that fail try from a different browser.
Press RESET button for 10 seconds it is in back side of router then all settings defaults.Then you can configure it with below method.
Connect your router to computer with ethernet cable then you can access it with following default link. http://192.168.1.1 or http://192.168.0.1 or http://192.168.15.1 or http://192.168.2.1 If you are not able to access it with above ip then check your computers ip address gateway ip is your router ip try with it. Then it ask for user name and password. Type user as "admin" and password as "admin" or "password" or blank. Then you can see configuration page of router. Then configure wan settings and lan settings enable wireless if you want to use wifi . Let me know if you need further assistance. Thanks for using FixYa.
Is there any computer connected to the router? If not then you will need to connect the computer to the router and the access the router setup and you will find the password there if you don't know the password to access the router then you will need to reset the router and reconfigure the router. Click Here for more info
Most routers can be restored to default setting including the initial login/password. To do this you will need to press and hold the reset. This is usually found on the rear edge or bottom of router and will require a small pin or paper clip to press. After reset, unplug router from power for 15 seconds and reconnect power. You can now use the access code provided with router. This is usually stamped or printed on bottom of router.
try to configure the browser settings, follow the steps below
1. Go to internet options and select the security tab
2. Highlight Internet and click customer level button
3. Scroll down to the very bottom, under user authentication select automatic logon with username and password
4.rest customer settings to medium
Try admin for the username and motorola for the password. The default SSID is Motorola. Here is the pdf with all of this info.
by default, you can get to the surfboard configuration page by http://192.168.100.1. username: admin / password: motorola
username and password are case sensitive.
if you dont know the password better get it from your roommate to avoid resetting the modem back to factory defaults. if there's no other way to retreive it you can reset it by pressing the reset button on the back of it for 5-10sec.
after resetting, according to the manual, the modem might need 5min to 30min to sync again with your ISP.