Question about Brother MFC-5840CN All-In-One InkJet Printer
I also had problems scanning legal size documents with a Brother MFC-7440N. The documents would scan but would not come out complete. A large portion of the text would always be left out and only an image of the size of regular page size would come out. I knew it had to be something with the settings, so after experimenting with my MFC-7440N I came to the conclusion that I was not going to find the solution on the actual machine. I had a "Hunch" that I would find my solution by connecting the printer to my laptop computer and use the software that came with it. After a couple of minutes I was able to scan Legal Size documents in a breeze... I should of done this months ago. All scanned docs came out in full size.
So I took some screen shots to post them up here to let everyone know how to scan legal size documents since I noticed that people are having trouble just like I did. With this instructions you will also be able to scan any available size documents with a Brother MFC-7440N. I will also guide you step by step. After step 4 the remainder steps are OPTIONAL unless you need to change the color or picture file types. Okay, here we go!
Make sure your MFC-7440N is connected to your computer and the computer has the software installed that came with the printer.
Place the Legal Sized documents/papers that you want to scan on the Paper Feeder Scanner located on the most upper area of the machine.
Step 2. On your computer, go to START then to DEVICES and PRINTERS, or CONTROL PANEL then DEVICES and PRINTERS. Locate the icon of your MFC-7440N. If its not your DEFAULT printer make it the default one. Then RIGHT Click on the icon. A menu will pop open. Locate START SCAN and click it.
Step 3. A small window will open that will give you various options to scan a multitude of sizes and different settings. Locate where it says SOURCE. The default setting might be FLATBED meaning the flatbed scanner of your machine. Click the drop down menu and select FEEDER. By selecting the feeder option your computer will tell your machine to use the automatic paper scanner located on the most upper area of your machine.
Step 4. Locate PAPER SIZE. Click on the drop down menu and then select Legal 8.5 x 14 inches (216 x 356mm).
If your documents are already located in the feeder you can now go ahead and click SCAN and your documents will begin to scan.
Your scanned documents will be saved in a file folder in your computer and that file will pop open for your convenience once all documents are scanned.
If you need to change COLOR or Black and White setting plus Picture File Types such as Jpeg or Tiff just click on their respective drop down menu before clicking SCAN.Here are some pictures to help me illustrate it.
I hope you find this helpful.
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Posted on Oct 15, 2014
The default scan size is set to A4/Letter so you need to use the Scanner Resolution Improvement Tool to change to Legal size.
If you installed the complete package it should be in the MFC program group.
Or you can download it from Brother Solutions Center:
Posted on Dec 18, 2007
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Posted on Jan 02, 2017
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Ensure that all cables are securely connected. First, make sure that the printer cable connecting your computer to your printer is connected securely. Then, make sure that the power cord is inserted into a wall outlet. Try your print job again after you have ensured that all cables are properly connected.
Clear a paper jam if your printer is not responding or you are receiving a "Paper Jam" error message on your printer. To clear a jam, first open the rear output door by pushing down on the two levers on each side of the door. Opening the rear door simply makes it easier to clear a jam. Open the top cover on the front of the printer by pressing the release button on the right side of the printer. Locate the paper jam and use two hands to gently remove the paper jam. Try your print, scan, fax or copy job again.
Clear stored or saved faxes if you are having trouble sending or receiving faxes. Old faxes may be stuck in the fax queue, which may be causing the printer to not respond. To remove stored faxes, press the "Menu" button on the printer and select "Fax Functions." Then select "Clear Saved Faxes." Wait for the queue to clear and try your fax job again.
Remove paper from the automatic document feeder (ADF) input tray if your scan job is coming out crooked. The ADF input tray can only hold up to 50 sheets at a time. If there are more than 50 sheets in the input tray, the output may appear skewed. Try your scan job again after removing the paper.
Adjust your computer monitor's display settings if your scanned image is not an accurate representation of the original image. This can be done in the "Control Panel" in Windows. Set the settings to the highest possible resolution and try your scan job again.
Perform a power cycle on your printer if the previous steps were unsuccessful. To do this, turn off your printer, then unplug it from the wall. Wait a few minutes and plug the printer back in. Try your print, scan, fax or copy job again.
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