Question about Canon PIXMA MX310 All-In-One Printer

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Paper feed jamming

Cannon mx310 printer paper feed problem. Every time I try to print or make a copy the blank paper gets pulled in at an angle and jams (if I am facing the machine the paper gets pulled to the left). I have made sure there is no paper stuck in it. Thanks for any help you can provide.

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  • drstelmach May 24, 2009

    I performed a roller cleaning and that stopped it from pulling it in at an angle but now it pulls it down about a 1/2 inch like its going to start printing but then says no paper and to load paper.

  • silvana_rack May 24, 2009

    I have the same problem, just bought this Canon e alrealy hate it, miss my Hp, if you find a way to fix let me know, I don't know nothing about printers...thanks

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Try this: Tools needed: Flashlight, decently long skinny screwdriver, & possibly a knife or tweezers to drag out small paper remnants.
1> Open the main access area, where you would usually replace cartridges, etc.
2> Look for the large white gear all the way to the back left to rotate the feed roller, and remove any remnants on the roller, (The grey, sandpapery thing), and any other places visible. (They may already be gone, BUT!)
3> You aren't done yet!
4> Put the top back down.
5> If you haven't already, take your blank paper out of the feed slot.
6> Use your flashlight to look down the slot where your blank paper was.
7> Look all the way to the right, where the bottom of your paper feeds in. Find the last WHITE thing in that slot: it is nearly at the end. This is probably flush with the rest of the bottom of the feed.
8> Use your skinny screwdriver to push it down. You should hear and see it to click back down and stay there, lower than everything else. You just re-engaged your roller.
9> If you haven't already, unplug, wait a few secs, and replug your printer.
10> Now try to get your printer to go, by doing a Menu/Maintenance/Roller Cleaning, and or printing a page.
11> You may get a paper jam error a couple of times after this, but be persistent: after a few times, you should see it start to feed like it should.
This worked for me at least. Hope it helps you as well!
*8 part B> (In addition, if these instructions do not work on first try, also try pushing the very tiny upper of two black buttons just to the left of the aforementioned white one and give it another go, but try without doing this first).

Posted on Jan 06, 2012

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Check the back of printer and see if there is door u can open. Most likely there is a paper jam u cant see.

Posted on May 24, 2009

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