Question about HP Officejet 5510 All-In-One Thermal Printer

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Computer appears to communicating with the printer but will not print. Jobs are in que but will not print.

My printer is on but will not print. It appears to be communicating with the computer but will not print. (Job is in que.) Can you give me all the check point to see what could be missing? Please advise. Thanks,

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  • 57 Answers

Thermal printers can have a warm up stage, though it rarely exceeds a minute or so,
Check all cables and connections, if the problem persists, try uninstalling and then re installing the printer driver,
Hope this helps.

Posted on May 24, 2009

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Whyprinter will not stop printing


You may need to go to your printer set-up on your computer and purge printer jobs. Check manual or tech support. Maybe youtube has video. You may hit the print button many times and unless you cancel the print jobs already in the Que it will continue to print until those jobs are finish.

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I can't print the items in my printer queue. How do I get them to print?


It sounds like you have a print job stuck in the print que. When this happens the print jobs after the stuck one will not print either. You will need to clear the print que and reprint the jobs. Here is a link to an article showing how to purge the print que and get your printer back printing again.

http://www.ccl-la.com/blog/index.php/how-to-delete-print-jobs-that-are-stuck-in-your-print-queue/

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Documents in printer que, but does not print


Hello,

If a print job get hung up in the print que it may stop and not be able to be deleted, this will also block other print jobs from printing. Here is a link to an article that shows how to clear the print que and purge the stuck print jobs so printing can resume. I hope it helps.

http://www.ccl-la.com/blog/index.php/how-to-delete-print-jobs-that-are-stuck-in-your-print-queue/

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Print que on hp 4300 says "printing" but nothing happens and I cannot clear que


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This is a common problem with Windows machines. If a print job gets corrupted in the print que it will stop and block all other jobs from printing. It will also block the job from being deleted normally. You have to stop the print que service and then delete the print jobs from the que. Here is a link to a full article that shows how to stop the que, delete the print jobs and restart the que to restore printing.

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Printer keeps printing same file even though i want to print a different one


My friend, the computer and printer do what you tell them to.

Jobs are sent from the computer to the print Que and are printed according to the instructions you have provided. This is a very long shot. I suggest you open the print Que and see if there are any jobs pending. Sometimes jobs get stuck and are waiting for manual instruction from you. If jobs are stuck there - cancel or delete them. In a few very unusual cases, they will not cancel nor delete. What I do in this case is I remove the printer from the system, reboot my computer and reinstall the printer. I don't think this is necessary in your case, however.

Find the printer icon on the bar at the bottom of your window ... to the right side. Click on it and the que will open up. If it is not there, there are no jobs pending - so - send a job to the printer which will cause the icon to appear.

I think your trouble is you are not sending the job that you think you are. Assure the file you want is open then print it from within that application for best results.

Thanks for your question at FixYa.com

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I have a wireless HP 6980 series. Doesn't print.


Is the printer communicating with the computer. If you check the printer in printer set-up, does it show online? Is it greyed out? If so, make sure it is not set to "OffLine" If it is, uncheck it. Are print jobs building up in the print que?

You may also try re-connecting the printer via the USB port to the computer to further test the printer, and rule out remote / communication problems.


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I have a lexmark t644 printer and have an error code of 900.44 any ideas on how to fix this


  1. If the printer is currently displaying a 900 RIP Software error, power off the printer and leave it powered off for 20 seconds or more. Doing this will clear the printer's memory.
  2. While the printer is off, clear any pending print jobs from the computer or the network queue. This will prevent any corrupted print jobs from being sent to the printer again when it is powered back on.
  3. Power the printer back on.
  4. If the printer goes to the Ready status, try printing again.
  5. If the 900 RIP Software error returns when the printer is powered up or when you try to print, there is a problem with either the printer, the communication cable connecting the printer to the computer, or with the print job itself. Follow the directions below to check each of these components.
    • If the error appears every time you power on the printer, regardless of whether you send a print job or not, the likely source of the problem is the printer or an option installed on the printer.
    • If the error appears only when you send print jobs to the printer, the likely source of the problem is the computer, a setting on the printer, or one of the communication cables.

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Can not clear the print que


Follow these steps to resolve the issue. Step one: Delete the print queue Open Print Setup Utility located in the Application/Utilities folder. Double-click your printer in the printer list to open the print queue. Click the Stop Jobs icon. Click to select the document, and then click the Delete icon. Repeat the steps for all the jobs in the print queue. When the print queue is empty, click the Start Jobs icon. A message appears: No Jobs Printing . This indicates that the queue is clear. When you have cleared the queue, retry your print job. If the procedure has not resolved the issue, repeat steps 3 and 4. If the issue still persists, continue to the next step. Step two: Remove the printer from the list Open Print Setup Utility , located in the Application/Utilities folder. Click to select the Photosmart icon. Click the red X to delete the printer from your system. Close all open windows, and restart your computer. Step three: Add the printer to the list Open Print Setup Utility located in the Application/Utilities folder. Click Add . Select the printer that you want to add, and click the Add button. After a few seconds, your printer appears in the printer list, and your printer is ready to print.

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