Question about GE GSL25JFPBS Side by Side Refrigerator

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Ice maker problems

I have a 6 month old ge side by side model #gsh25jfxb, that the ice maker freezes up, I just took out the ice basket and the element inside the basket was frozen as well as the area where the ice pops out of.

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  • 1,543 Answers

I'm not sure what you are reffering to as an element, but it sounds as if maybe the water valve does not shut off completely and is causing a large blob of ice to form. This can be caused by impurities in the water supply to the refrig, causing the valve to not be able to seal 100% when it should be off. Install a new water inlet valve and put an in-line filter in before the water gets to the refrigerator. As this is generally caused by your water supply (and thus is not a fault of the refrigerator) is really should not be covered under warranty, but most service providers will let that slide and submit a claim if it is within the 12 month warranty period. I'd try a local dealer (in the US, try http://www.geappliances.com/buy/) for fastest service. (if you didn't buy from them, make sure you let them know, and have a copy of the sales receipt to prove date of purchase)

Posted on May 24, 2009

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Posted on Jan 02, 2017

Sea Breeze
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SOURCE: ice maker problems

Not sure I understand your problem. If you would like a GE Ice Maker Service Manual I can email you one. Let me know, Sea Breeze
appliancepartsse@yahoo.com

Posted on May 24, 2009

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