Question about GE GSL25JFPBS Side by Side Refrigerator
I have a 6 month old ge side by side model #gsh25jfxb, that the ice maker freezes up, I just took out the ice basket and the element inside the basket was frozen as well as the area where the ice pops out of.
I'm not sure what you are reffering to as an element, but it sounds as if maybe the water valve does not shut off completely and is causing a large blob of ice to form. This can be caused by impurities in the water supply to the refrig, causing the valve to not be able to seal 100% when it should be off. Install a new water inlet valve and put an in-line filter in before the water gets to the refrigerator. As this is generally caused by your water supply (and thus is not a fault of the refrigerator) is really should not be covered under warranty, but most service providers will let that slide and submit a claim if it is within the 12 month warranty period. I'd try a local dealer (in the US, try http://www.geappliances.com/buy/) for fastest service. (if you didn't buy from them, make sure you let them know, and have a copy of the sales receipt to prove date of purchase)
Posted on May 24, 2009
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Posted on Jan 02, 2017
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