Question about Toshiba 250GB TOSHIBA USB 2.0 PORTABLE EXTERNAL 25 250 GB Hard Drive
I have a 500GB external that the dog knocked over while it was on(I know thats a BIG no-no) and now it makes scratchy noises and does not get recognized by my computer. There is a light on it that goes from red to green when everything is ok and running fine, and sometimes it goes green for a split second, getting my hopes up, then goes right back to red. :-(
Is there any way to fix it? I read about repairing/ignoring bad sectors but if I can not get it to be recognized by my computer, what can I do? And is there any way I can save or recover the files?
I have a similar problem with external HDD its a 250 GB and recently it stop working, so i bought the USB Y cable that is suggested from the toshiba website, but now it wont work at all the blue light comes on and i can feel the disc on the inside spinning but nothing happens.
If it's making a scratching and screeching noise, could be the head dragging on the platter. If that happened when it was subject to force, the heads are now damaged, as may be the platter(s) as well. Sounds like it may need a clean room recovery service. And failing hard drives aren't like wine, they don't get better with age. So if you have data that is not replaceable, and absolutely needs to be recovered, turn it off now. And see if you can find a local recovery facility. It's an expensive process for clean room services.
Cherry Systems in Atlanta, Ga is one. DriveSavers out west is another well known outfit. Geek Squad claims to have clean room services as well, but never looked into it.
Posted on May 24, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jun 22, 2014 | 2006 Big Dog Chopper Base
Apr 11, 2014 | 2007 Big Dog K-9 Base
Mar 19, 2014 | 2007 Big Dog K-9 Base
May 03, 2011 | Mad Dog Multimedia USB 2.0 External Drive...
Sep 16, 2010 | Mad Dog Multimedia USB 2.0 External Drive...
Aug 18, 2010 | Mad Dog Multimedia MegaVault USB 2.0...
May 05, 2009 | Seagate Barracuda 7200.10 / 500GB / 7200 /...
May 05, 2009 | Toshiba 120GB USB 2.0 Portable External...
Mar 24, 2008 | Mad Dog Multimedia Dominator...
Dec 17, 2007 | Mad Dog Multimedia (MD16XDVD9) DVD±RW...
818 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: