Question about Acer Aspire Computer - Intel Dual Core PD 925 3.06GHz - 1024MB - 250GB - DVD-RW/Combo Drive - 5... PC Desktop

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Screen stays black and have to shut down and restart, this happens 2 to 3 times per week.

Two or three times a week when we try to start our computer it will not start properly. The screen stays black the the Microsoft Corp wording and the green littler scroll going acroos the middle of the screen. We have to shut it down & restart it doing a repair fix or start it normally and then it will start ok for two or three days and then the same thing happens over again. How can we fix it permanetly?

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  • odielver May 24, 2009

    Our computer is two and a half years old. We have Windows Vista installed on it. The problem just happens at startup. The screen stays black with the Microsoft logo and the little scroll bar going across the screen. Once we push the button to start it back up and do either the repair fix or have it start normal( that is the two options you have)it work s ok for another two or three days and then the same problem occurs again. We have taken it in to a computer shop and they can't seem to find the problem. Can a modem create this problem?

  • Frank Zhang
    Frank Zhang May 11, 2010

    take out the wireless card on the back MINIPCI slot, see how?

    this is possible one.

  • Frank Zhang
    Frank Zhang May 11, 2010

    how old it is? if you only use adapter(take away battery) or only use battery which one appear dark screen? same or not?

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  • Master
  • 948 Answers

With no more information that what you have provided I would start by reseating the memory and video card if you're not using onboard video. Then I would check the hard drive via chkdsk, run it from a command prompt. If the drive seems ok the next thing I would do is reinstall the OS. If it still gives you trouble after that you have a faulty component (memory, processor, power supply, video card, or mother board) and I would start swapping in known good components.

Posted on May 24, 2009

  • Dick
    Dick May 24, 2009

    Your rating my answer as not helpful is laughable. You could not possibly have tried all the solutions I gave you. Take your computer back to the shop and spend a few hundred dollars on it. They will do just what I told you to do.

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